HUMAN SERVICES SPECIALIST 2

Arizona Department of Administration•Phoenix, AZ

7d•$40,000 - $41,000•Onsite

About The Position

The Arizona Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and motivated Human Services Specialist 2. DDD provides individuals with developmental disabilities and their families flexible, high-quality, member-driven services and supports that promote independent decision-making and community engagement. The position conducts eligibility interviews and reviews applications, referrals, and redeterminations. It gathers information from multiple sources to make recommendations and determinations on DDD eligibility, screens applications, refers applicants to community resources, maintains member files and progress notes, researches disability diagnoses, and corresponds with families about applications and service decisions. The role also attends training and meetings. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation; have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor.

Requirements

Applicants cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation.
Applicants cannot have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement.
Applicants cannot be employed or subcontracted by a DDD Qualified Vendor.
Knowledge of federal and state statutes and agency policies and procedures relating to care and assistance for individuals with developmental disabilities.
Knowledge of HIPAA, case management, community resources, medical and behavioral health issues and terminology, applied behavioral interventions, child and human development, procurement and purchasing practices, crisis intervention techniques, and social work practices.
Oral and written communication skills.
Skills in interviewing, counseling, and interacting with members and family members; conducting needs assessments; identifying and resolving problems; and interacting with members, government and community organizations, and the public.
Ability to work independently and within diverse work teams.
Ability to organize and manage an eligibility caseload, document files and information within required timelines, and maintain confidentiality.
A valid Level One fingerprint clearance card is required to work with children and vulnerable adults.
Must pass the required Child Safety Central Registry and Adult Protective Services Registry searches, background check, and reference check.
Must successfully complete Electronic Employment Eligibility requirements.
If driving or vehicle use is an essential job function, must meet the stated driver's license, driving-record, training, and applicable insurance requirements.

Nice To Haves

Two years of professional experience coordinating social service activities, such as PCSPs, client referrals for services, or community services; or one year as a Human Service Specialist I in Arizona State Service.
Bachelor’s or master’s degree from an accredited college or university.

Responsibilities

Conduct eligibility interviews and review eligibility referrals and redeterminations.
Track redeterminations and compile information from a variety of sources to make recommendations on DDD eligibility determinations.
Receive and screen applications and refer applicants to community resources as appropriate.
Write comprehensive progress notes and set up new member files.
Review documentation, make eligibility determinations, and research disability diagnoses.
Correspond with families about initial applications, denials of service, and related matters.
Attend training and meetings.
Develop, evaluate, and maintain member eligibility plans.
Conduct needs assessments and coordinate or facilitate eligibility interviews as needed.
Organize and manage an eligibility caseload, document files within required timelines, and maintain confidentiality.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Arizona State Retirement System participation and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
Deferred compensation plan
Wellness plans
Tuition reimbursement
Stipend opportunities
Infant at Work Program
Rideshare and public transit subsidy
Career advancement and employee development opportunities