Human Services Program Supervisor-Field

Virginia Information Technologies Agency•Gloucester, VA

1d•Onsite

About The Position

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 33 local health districts. Three Rivers Health District serves the Northern Neck and Middle Peninsula region which includes the counties of: Richmond, Westmoreland, Northumberland, Lancaster, Essex, Middlesex, Mathews, Gloucester, King & Queen and King William. This is a restricted position, which is solely grant funded. The availability of funding is reviewed annually. Continued employment is contingent on the continued availability of funds.

Requirements

Considerable experience and knowledge of public health and communicable disease control principles and practices and public health data management and analysis
Knowledge of policies and procedures related to records management, patient confidentiality and protected health information
Knowledge of grant management and effective budgeting and resource allocation
Effective oral and written communication and interpersonal skills
Skilled in problem solving and conflict resolution for complex programmatic issues
Experience providing leadership/supervision of professional and administrative staff
Experience evaluating the effectiveness and efficiency of field activities and fostering positive relationships and partnerships with stakeholders

Nice To Haves

Public Health related administrative and managerial experience

Responsibilities

Oversees, supervises and manages work unit responsible for development of instructional programs; processes certifications, continuing education, course approvals, site accreditations and certification transfers
Provides appropriate guidance/assistance in planning, implementation and modification of training programs
Assures guidelines, policies and procedures for programs are current; follows administrative requirements
Develops, prepares and administers budget for training unit within guidelines
Provides effective case management services, including but not limited to: Contacts patients newly diagnosed; offers care and medical case management, according to the standards and guidelines. Motivates patients to attend medical appointments and remain adherent to medication regimen. Through the use of motivational interviewing techniques, identifies barriers that prevent the patient from attending appointments. Links clients to additional services to reduce the barriers identified. Identifies intervention and prevention opportunities.
Maintains up-to-date knowledge of requirements and best practices
Develops/implements quality assurance and improvement efforts
Works with others; establishes protocols and procedures to meet/assure quality standards are met
Ensures execution of training and developmental plans
Assures patient records and information is handled according to regulations
Provides technical and administrative advice, guidance and coordination
Serves in a managerial/supervisory capacity to conduct performance management activities and ensure onboarding/offboarding and training for staff
Establishes and reviews work assignments and priorities and implements performance improvement strategies and/or problem resolution for related issues, in conjunction with program management and Human Resource staff
Ensures relevant training and workplace safety for staff
Assures feedback and timely reports with recommendations; concerning essential guidelines, administrative requirements and national training curricula
Uses data to inform health district and community; prepares and delivers reports detailing accomplishments, trends, prevention and intervention activities.