Human Services Program Manager -Opioid Settlement Funds

Salt Lake County•Salt Lake City, UT

3d•Hybrid

About The Position

Join the SLCo Human Services Department as the Program Manager responsible for leading the Salt Lake County Opioid Settlement Fund (OSF) Plan. Earlier this year, the Salt Lake County Council approved a five-year plan, which is multi-faceted, data-informed to reduce opioid misuse, overdoses and overdose deaths. The Plan focuses on prevention, treatment, and the intersection of OUD and those in the criminal justice system. In this role, you will ensure that settlement resources are invested strategically and responsibly and enhance community impact. This position serves within the Human Services executive team as a flexible, departmentwide resource, working across divisions and County departments to implement the OSF Plan. The role blends program administration, data analytics, stakeholder coordination, and contract management to support high impact, evidence-based initiatives. This role requires strong organizational and people skills, attention to detail, ability to work in evolving circumstances, and the ability to communicate effectively with county leadership and a broad spectrum of stakeholders. This position will be required to work closely with the OSF Performance & Data Analyst, and should have an understanding of data, performance, and outcome metrics. A background in program management, and strong understanding of the public health and social service systems. The Salt Lake County Department of Human Services brings together seven service areas—Aging & Adult Services, Behavioral Health Services, Criminal Justice Services, the Health Department, Indigent Legal Defense, USU Extension Services, and Youth Services—to advance the well‑being, stability, and resilience of individuals, families, and communities. Operating at the intersection of public policy, direct service delivery, and community partnership, the Department addresses complex, overlapping challenges including criminal justice involvement, substance misuse, mental health, and public health.

Requirements

Bachelor’s degree from an accredited college or university in Public or Business Administration, Public Policy, a Social Services field, Project Management, or closely related field, plus four (4) years of related experience; OR and equivalent combination of related education and experience.
A valid Driver’s License accepted by the State of Utah is required at the time of hire.
A valid Driver’s License issued by the State of Utah must be obtained within six (6) months of hire to operate a county vehicle.
Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.
Knowledge of Public program planning, development, and budgeting
Knowledge of Project management
Knowledge of The One Utah Opioid Settlement Memorandum of Understanding
Knowledge of Needs assessment and outcome measurement
Knowledge of Principles and practices of providing services to culturally diverse populations
Knowledge of Meeting facilitation, conflict resolution, and consensus building
Knowledge of Public relations and outreach
Knowledge of Community resources and their related services
Knowledge of Effective teambuilding and teamwork
Address the public and professional groups
Develop and manage community grants processes, including RFP design, review, selection and contracting
Work as part of a senior management team and lead strategy
Work with minimum supervision, act independently, take initiative, and make sound judgements
Analyze and evaluate data
Set priorities and work independently
Work effectively with diverse community-based organizations
Provide technical assistance around grant application development
Perform outreach services
Prepare and maintain complex reports and records
Establish and maintain effective working relationships with employees, internal and external agencies, and community members
Interact effectively with individuals of various social, economic, and ethnic backgrounds
Communicate effectively verbally, in writing, and utilizing graphics

Nice To Haves

Strong organizational and people skills
Attention to detail
Ability to work in evolving circumstances
Ability to communicate effectively with county leadership and a broad spectrum of stakeholders
Understanding of data, performance, and outcome metrics
Background in program management
Strong understanding of the public health and social service systems

Responsibilities

Manages the implementation and day-to-day administration of Salt Lake County’s Opioid Settlement Fund Plan (OSF) including application processes, contract negotiation and management, and outcomes development and tracking.
Works across the county and OSF recipients to achieve mutual goals, and evaluate effectiveness of OSF projects, and implement improvement plans or processes when necessary.
Provides day-to-day program management and coordinates program objectives to meet the goals of the Opioid Settlement Fund Plan, including task tracking, timelines, deliverables, and status updates.
Leads development of RFP process and community grant program, MOU/LOU and contract management of agreements related to Opioid Fund disbursement.
Prepares, administers, and monitors program budgets.
Develops, monitors, and assists with the development of data collection and outcome measurement.
Tracks and monitors contract progress, including funding utilization and outcomes achieved.
Provides clear communications on project status and outcomes to county leadership and internal and external partners including written reports and easily consumable graphics.
Develops and maintains strategic professional relationships with internal and external stakeholders.
Works with community leaders and partners to mobilize community support.
Coordinates funding and seeks new funding opportunities to maximize use of resources, including matching for Federal and State dollars.
Develops standard operating procedures, templates, and guidance materials to operationalize community and treatment infrastructure grants programs.
Develops and maintains public outreach and marketing materials.
Shares information about best practices and expands collaborative efforts between partners.
Creates and coordinates meetings and activities for the County Opioid Workgroup with internal staff and community partners.
Supports development of short- and long-term strategies to increase reach and impact and improve effectiveness of opioid settlement fund dollars.
May recommend updates and new policies and procedures.

Benefits

12 Holidays
up to 24 vacation days
12 sick days
one personal day every year
Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
Medical coverage including a 100% county paid premium option
Dental and Vision coverage including coverage for adult designees
Health Savings account with a county contribution up to $1200/year
Flexible Spending Account
100% county-paid Long-Term Disability and Short-Term Disability option
Professional Development including professional membership fees paid
Tuition Reimbursement
Onsite medical clinic and gym
pet insurance
auto and home insurance
discounts at County facilities