Human Services Program Consultant

State of Ohio • Columbus, OH

2d • Onsite

About The Position

The Human Services Program Consultant works as part of a team of three in the food programs section of the Office of Family Assistance. The position supports the Ohio Department of Job and Family Services as the designated State Distributing Agency (SDA) for TEFAP and CSFP food programs and works to ensure federal regulations and requirements are being met and followed by evaluating and monitoring program policies and operations and addressing issues of non-compliance. This position also allocates USDA food and dollars based on federal awards provided by USDA Food and Nutrition Service (FNS), and provides guidance, training, and technical assistance to personnel of the 13 contracted Ohio Food Banks.

Requirements

• Experience operating personal computers and applicable software
• Knowledgeable of USDA food programs; CSFP and TEFAP
• Familiar with WBSCM
• Able to deal with many variables, changing priorities
• Able to clearly and effectively communicate
• Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field; AND 18 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.
• Completion of graduate core program in social or behavioral science or medicine-related or comparable field; AND 6 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.
• Equivalent of minimum class qualifications for employment noted above.

Nice To Haves

• When addressing instances of non-compliance at food banks and/or local pantries, you may encounter individuals who are upset or distressed. Managing these interactions can be challenging, as the role requires balancing regulatory expectations with empathy and effective communication.

Responsibilities

• Monitor TEFAP food levels within the state; reviews and approves monthly inventory reports from food banks
• Maintain monthly statistical data/spreadsheet
• Allocate TEFAP bonus foods
• Review and approve food bank orders in Web-Based Supply Chain Management (WBSCM)
• Maintain a detailed spreadsheet of USDA food loss
• Create and develop forms and reports as needed
• Create and develop training materials
• Resolve outstanding WBSCM receipts
• Schedule and perform Management Evaluations (ME) of food banks and partner agencies (travel required)
• Communicate any regulation and policy changes to food banks in a timely manner
• Answer and address program/policy questions from federal, state, and local agencies
• Attend and participate in various meetings; ODJFS, FNS, Midwest Regional Office (MWRO), WBSCM, and others
• Complete and submit yearly FNS-191 (racial and ethnicity data) report via Food Program Reporting System (FPRS)
• Serve as backup to Human Services Developer for monthly CSFP inventory reports
• Other duties as assigned by supervisor

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree