Human Services Program Consultant II - 64059088

State of Florida • Orlando, FL

1d • Hybrid

About The Position

The Human Services Program Consultant II (HSPC II) is funded by the Health Resources and Services Administration (HRSA) grant. This position is responsible for providing unique, specialized case management services to pregnant women; parents of at-risk infants and women between pregnancies (interconception) to coordinate service delivery. The role involves conducting assessments of client's total medical and social needs, including advocacy, referrals, counseling and guidance, and all other aspects of Maternal Child Health Programs. Providing care coordination services to participants of the Bellies, Babies and Beyond program (BBB), which includes pregnant and inter-conception women, infants, and their families by providing knowledge, encouragement, linkages, and support to maximize families' health, well-being, and self-sufficiency. This position is also responsible for striving to assure each participant's continued involvement in prenatal and child health care as well as other needed community and Bellies, Babies and Beyond services, through actively engaging the participant and building on the families' strengths, assets, and goals. Referring fathers to the Fatherhood program when necessary. The professional will conduct outreach, plan, and coordinate health care services for identified high risk participants via telephone calls, home visits, office visits, or a mutually agreed upon location to assist with continuity of care. Provides case management services through home visitations to pregnant women; parents of at-risk infants and women between pregnancies (interconception) to coordinate service delivery. Establishes rapport and develops relationships with families starting with program entry. Identifies, evaluates, and assesses with family strengths, resources, needs, and priorities; Facilitates planning and problem solving with participants and families. Provides information, education, and encouragement to inform and/or motivate families to change situations placing them at risk. Promotes self-sufficiency and healthy outcomes through encouragement and motivation; reinforcement of heath care regimen, anticipatory guidance, supporting home safety, enhancing parent-infant interaction, promoting continuation in health care promoting health literacy, and managing behavior concerns by utilizing evidenced based curriculums and approaches. Provides information and referrals to community resources; Develops and monitors the plan of care to assure that the concerns of families are addressed, and to promote a healthy birth outcome. Provide and document required client contacts, initial interview assessments, service plan development, referrals, and case closure reports. Coordinates, implements, and document client services in accordance with established timeframes, policies, and procedures specified in the BBB service plan and CareWare system. Collaborates with other providers to assure continuity and coordination of care and advocates on behalf of the participant, including communicating to the providers, mental health counselors, networking agencies and community, the participant's strengths, needs, feelings and emotional and behavioral problems encountered during case management. Participates in staff development and training programs for project; participates in team activities and meetings to coordinate, review and recommend best practices. Accurately codes and documents services, education, and other pertinent information in participant’s electronic record. Completes and submits all administrative documents. Compiles and reconciles data and other information into reports as required Performs related work as required. Perform other job-related services as required.

Requirements

• A bachelor’s degree from an accredited college or university or higher in social work, social sciences (psychology, human services, biology, sociology) or a health-related field as nursing, health education, health planning or health care administration.
• A minimum of three years of verifiable professional experience in providing social work, health education, nursing or counseling services.
• Fluent in speaking Creole and communicating both verbally and written in proper English.
• At least one year of verifiable professional experience in conducting home visits with clients.
• A minimum of one year of verifiable professional experience conducting interviews or assessments of clients in a Health or Social Services setting.
• Must have access to personal transportation in the absence of a county vehicle.
• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency.
• Willing to work in a Special Needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• Willing to perform emergency duties including in-state and/or out-of-state deployment.
• Must be willing to physically come in the office daily and perform field work.
• Must have current authorization to work in the United States without employer sponsorship.
• Must be authorized to work in the United States without employer sponsorship.
• Successful completion of a drug test is a condition of employment for safety-sensitive positions.
• Male applicants born on or after October 1, 1962, must be registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
• Must complete the Form I-9 and that information will be verified using the E-Verify system.
• Must be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Knowledge of counseling techniques and practices; interviewing techniques; principles and practices of social work, nursing, education or counseling; professional ethics relating to counseling or social work and cultural diversity.
• Ability to provide counseling or social work services to others; plan, organize and coordinate work assignment; actively listen to others; provide casework services to clients; motivate clients to be independent in their health care and social decision making; and establish; communicate effectively; and maintain effective working relationships with others.
• Knowledge of community services.
• Knowledge of basic computer skills, including keyboarding, WINDOWS, and MS Suite.
• Ability to communicate effectively and verbally and in writing.
• Ability to access community services.
• Ability to coordinate a team approach to the rehabilitation process.
• Ability to establish and maintain effective working relationships with others.
• Fluent in speaking Creole and communicating both verbally and written in proper English.

Responsibilities

• Providing unique, specialized case management services to pregnant women; parents of at-risk infants and women between pregnancies (interconception) to coordinate service delivery.
• Conducts assessments of client's total medical and social needs, including advocacy, referrals, counseling and guidance, and all other aspects of Maternal Child Health Programs.
• Providing care coordination services to participants of the Bellies, Babies and Beyond program (BBB), which includes pregnant and inter-conception women, infants, and their families by providing knowledge, encouragement, linkages, and support to maximize families' health, well-being, and self-sufficiency.
• Striving to assure each participant's continued involvement in prenatal and child health care as well as other needed community and Bellies, Babies and Beyond services, through actively engaging the participant and building on the families' strengths, assets, and goals.
• Referring fathers to the Fatherhood program when necessary.
• Conducting outreach, planning, and coordinating health care services for identified high risk participants via telephone calls, home visits, office visits, or a mutually agreed upon location to assist with continuity of care.
• Provides case management services through home visitations to pregnant women; parents of at-risk infants and women between pregnancies (interconception) to coordinate service delivery.
• Establishes rapport and develops relationships with families starting with program entry.
• Identifies, evaluates, and assesses with family strengths, resources, needs, and priorities.
• Facilitates planning and problem solving with participants and families.
• Provides information, education, and encouragement to inform and/or motivate families to change situations placing them at risk.
• Promotes self-sufficiency and healthy outcomes through encouragement and motivation; reinforcement of heath care regimen, anticipatory guidance, supporting home safety, enhancing parent-infant interaction, promoting continuation in health care promoting health literacy, and managing behavior concerns by utilizing evidenced based curriculums and approaches.
• Provides information and referrals to community resources.
• Develops and monitors the plan of care to assure that the concerns of families are addressed, and to promote a healthy birth outcome.
• Provide and document required client contacts, initial interview assessments, service plan development, referrals, and case closure reports.
• Coordinates, implements, and document client services in accordance with established timeframes, policies, and procedures specified in the BBB service plan and CareWare system.
• Collaborates with other providers to assure continuity and coordination of care and advocates on behalf of the participant, including communicating to the providers, mental health counselors, networking agencies and community, the participant's strengths, needs, feelings and emotional and behavioral problems encountered during case management.
• Participates in staff development and training programs for project.
• Participates in team activities and meetings to coordinate, review and recommend best practices.
• Accurately codes and documents services, education, and other pertinent information in participant’s electronic record.
• Completes and submits all administrative documents.
• Compiles and reconciles data and other information into reports as required.
• Performs related work as required.
• Perform other job-related services as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level