Human Services Professional - Gaining Ground Program

Lutheran Social Services of Wisconsin and Upper Michigan•Eau Claire, WI

4d•Hybrid

About The Position

Lutheran Social Services of WI and Upper MI is currently seeking a Full Time Human Service Professional to provide services at Gaining Ground. Gaining Ground is a resource center offering a safe, stigma-free environment along with social services for persons living with mental illness and those who may be experiencing homelessness. Our mission is to provide trauma -informed recovery services that assist individuals in gaining stability and becoming more active community members. Individuals with experience working with populations experiencing crisis (not limited to homelessness, mental health and/or criminal justice challenges) are strongly encouraged to apply. Under direction, performs work involving the delivery of professional human services to individuals or groups. This work may be completed in a variety of settings (e.g. community, office, school, jail, shelter) utilizing various forms of service delivery (e.g. in-person, audio, visual) per the service plan. Performs other duties as required. This a full-time, benefits eligible opportunity, with days worked expected to be Monday - Friday, 8 AM - 5 PM Examples of services expected may include (these examples are not all inclusive, and all services may not be provided by an individual employee): BadgerCare/Medicaid Enrollment Food Share Enrollment Social Security and Identification Assistance with Applications for Employment and Housing Mental Health Coordination Life and Coping Skills Medication Management Budgets - Tracking and Planning Education Coordination for GED and Technical College Comprehensive Community Services (CCS)

Requirements

Must comply with applicable service regulations as well as agency and departmental policies and procedures.
Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
Represent LSS internally and externally as a servant leader in thought, words and actions.
Promote client independence and growth, consistent with the service plan.
Provide services using a trauma-informed and person and/or family-centered model.
Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
Accurately complete time reporting.
Bachelor’s degree in relevant area of human services (for Comprehensive Community Services (CCS) Requirements).
Valid driver’s license and reliable transportation.
Ability to meet LSS auto insurance requirements.
Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
Ability to work within a variety of ever-changing software packages and computer systems.
Frequently bend/stoop, crouch, climb stairs and kneel.
Ability to access a variety of locations in the community.
Must react appropriately in times of crisis that may include verbal aggression.
Daily travel may be required.
Some overnight travel may be required.

Nice To Haves

Individuals with experience working with populations experiencing crisis (not limited to homelessness, mental health and/or criminal justice challenges) are strongly encouraged to apply.

Responsibilities

Provide services to assigned clients in alignment with the service plan.
Organize and plan work effectively.
Apply knowledge of community resources.
Apply knowledge of counseling and casework principles and methods.
Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
Apply working knowledge of social problems and their effects on individuals.
Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
Coordinate services per the service plan.
Establish and maintain effective and collaborative working relationships.
Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
Maintain client records.
Make recommendations within the client team and scope of practice.
Testify at legal proceedings as required by law and/or role.
Attend client/recovery team meetings.
When supervision is a program requirement, actively engage in the clinical supervision process.
Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
Within your scope of practice, provide consultation to peers.
Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments.
Work directly with Program Supervisor or Manager to set expectations for scheduling clients.
Schedule is based on client need.
Understand productivity expectations.
Meet or exceed the standards that have been established for the role and the program.
Perform other duties and special projects as required.