Human Services Professional - Gaining Ground Program
About The Position
Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Human Service Professional to join our team at Gaining Ground, a resource center dedicated to providing a safe, stigma-free environment for individuals living with mental illness and those experiencing homelessness. Our mission is to deliver trauma-informed, recovery-focused services that help individuals gain stability and become active members of the community. If you have experience supporting individuals in crisis — including those navigating homelessness, mental health challenges, or the criminal justice system — we strongly encourage you to apply.
Requirements
- Bachelor’s degree in a human services–related field (examples include Psychology, Social Work, Criminal Justice, Counseling, Sociology, Special Education, Occupational Therapy, and others). Degrees not listed may require transcript review.
- Valid driver’s license and reliable transportation.
- Ability to work in community-based environments.
- Strong documentation, communication, and organizational skills.
- Comfort working with individuals experiencing crisis.
- Ability to use electronic health records and standard computer applications.
Responsibilities
- Provide professional human services to individuals and groups across a variety of settings, including community locations, shelters, jails, offices, and schools.
- Deliver services in person or through audio/visual platforms.
- Assist with BadgerCare/Medicaid & FoodShare enrollment.
- Provide assistance with Social Security, IDs, employment, and housing applications.
- Offer mental health coordination & recovery support.
- Provide life skills, coping skills, and budgeting support.
- Assist with medication management.
- Provide education coordination (GED, technical college).
- Offer Comprehensive Community Services (CCS) support.
- Collaborate with clients and service teams.
- Maintain accurate documentation.
- Apply evidence-based practices.
- Help individuals build independence and stability.
Benefits
- Public Service Loan Forgiveness (PSLF) eligibility
- Medical, dental, and vision insurance
- Flexible Spending Accounts
- Mileage reimbursement
- Generous PTO + 10 paid holidays
- 403(b) with employer contribution
- Annual raises prioritized
- Employee Assistance Program
- Service awards & recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
