Human Services Manager

State of Ohio • Columbus, OH

1d • Onsite

About The Position

The Human Services Manager for Title IV E and Foster Care provides leadership, oversight, and subject matter expertise for statewide child welfare policy, practice guidance, compliance, and program development. This position supports statewide implementation of Title IV E, Foster Care Maintenance (FCM), Adoption Assistance (AA) and Kinship Guardianship Assistance Program (KGAP) requirements by developing and revising policy, collaborating with federal, state, and local partners, and offering technical assistance to ensure consistent, compliant, and effective child welfare practice across Ohio. The role is critical to maintaining program integrity, federal funding eligibility, audit readiness, and high quality services for children and families.

Requirements

• 72 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.
• Or completion of undergraduate core program in social or behavioral science; 48 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.
• Or completion of graduate core program in social or behavioral science; 36 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.
• Or 12 mos. exp. as Human Services Developer, 69463.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Nice To Haves

• Knowledge of child welfare policies, programs, and service delivery systems.
• Knowledge of Title IV E laws, regulations, rules, and program requirements.
• Understanding of resources applicable to Title IV E programs and processes.
• Knowledge of common barriers, issues, and concerns affecting Title IV E policy and practice.
• Experience interpreting federal or state statutes, administrative rules, and regulatory guidance.
• Experience working within child welfare systems (public agency, court, or private provider).
• Strong analytical, writing, and communication skills.
• Ability to facilitate stakeholder workgroups and collaborate across agencies and systems.
• Experience developing policies, procedures, guidance materials, or training content.
• Training and Technical Assistance.

Responsibilities

• Researches and analyzes federal regulations, the Ohio Revised Code (ORC), Ohio Administrative Code (OAC), pending legislation, and statewide data to inform Title IV E policy and programming.
• Gathers stakeholder input from PCSAs, juvenile courts, private child serving agencies, community providers, advocacy groups, and individuals with lived experience to inform policy and practice recommendations.
• Develops and revises OAC rules governing screening/intake, assessment/investigation, case planning, review requirements, and other child protection processes for PCSAs.
• Follows rule drafting and filing procedures established by the Ohio Legislative Service Commission.
• Supports statewide implementation of policies by providing expertise, technical assistance, training, and written guidance, including memos and policy clarifications, to ensure consistent practice across child welfare systems.
• Develop policy and practice guidance documents and resources to support rule compliance.
• Responds to inquiries from PCSAs, courts, partner agencies, stakeholders, and citizens on Title IV E policy requirements.
• Communicates program updates and policy changes through multiple platforms to support statewide understanding and practice consistency.
• Develops and delivers presentations and trainings on Title IV E topics—including Foster Care Maintenance (FCM), Adoption Assistance (AA), Kinship Guardianship Assistance Program (KGAP), and OAC requirements—to internal staff, PCSAs, courts, stakeholders, and partner agencies.
• Collaborates with internal divisions such as automated systems, child protection, kinship/adoption, and other sections within the office to ensure alignment of policies, guidance, and programming.
• Facilitate or participate in staff meetings, workgroups, committees, conferences, and cross system initiatives.
• Evaluates IV E policy compliance and recommends improvements to increase program effectiveness.
• Monitors federal Title IV E requirements and communicates necessary updates to maintain Ohio’s federal compliance and readiness for reviews and audits.
• Provides leadership and oversight for Title IV E policy staff.
• Ensures federal funding eligibility, audit readiness, and timely responses to federal Title IV E reviews.
• Maintains program integrity while advancing child welfare outcomes for Ohio’s children and families.
• Operates computers and software applications necessary for job duties.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Senior