Human Services Licensing Supervisor - Central Region

Commonwealth of Pennsylvania•*Home Headquartered, PA
•Remote

About The Position

The Human Services Licensing Supervisor position with the Bureau of Human Services Licensing offers a chance to lead a team that protects the well-being of residents in Pennsylvania. This role brings energy and purpose to everyday work by guiding licensing efforts that support secure, supportive living environments. You will have the opportunity to inspire staff and strengthen the quality of care delivered. Be a part of an agency that values leadership, integrity, and positive impact! This role oversees licensing representatives and guides the inspections, investigations, and regulatory actions that support safe and lawful operation of personal care homes and assisted living residences.

Requirements

  • One year of experience as a Human Services Licensing Representative (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
  • Three years of professional experience gathering and analyzing information in a social service or law enforcement program and a bachelor's degree
  • An equivalent combination of experience and training
  • Reside in or be willing to relocate to the Central Region which includes Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset, and York counties.
  • Meet the PA residency requirement.

Responsibilities

  • Direct licensing representatives and guide daily responsibilities
  • Assign and lead inspections for personal care homes and assisted living residences
  • Review, prioritize, and monitor complaint and incident investigations
  • Develop and implement individualized training plans for licensing staff
  • Work with state, federal, and local agencies on licensing-related matters
  • Devise and implement relocation plans for residents when facilities close
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