Human Services Enforcement Agent

State of Maine • Augusta, ME

5d • Hybrid

About The Position

Human Services Enforcement Agents perform investigative, protective services work in locating non-custodial parents; establishing, enforcing, and collecting child support obligations; and establishing the paternity of children born out of wedlock. This position is with the Department of Health and Human Services (DHHS), Office for Family Independence, Division of Support Enforcement & Recovery (DSER). DSER is responsible for the development and implementation of the rules, regulations, policies, and procedures necessary to ensure that all non-custodial parents are contributing to the economic support of their children. Responsibilities include establishing paternity, locating non-custodial parents, establishing and enforcing child support orders and representing the Department’s interest in the Maine District Court in matters pertaining to child support. This position requires occasional travel.

Requirements

• A Bachelors Degree in Criminal Justice, Business or Public Administration, or a related field.
• Directly related paraprofessional or higher level experience may be substituted for education on a year-for-year basis.
• Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references.
• Conditional offers are made to selected candidates who must successfully complete a pre-employment, fingerprint-based criminal history record check.

Responsibilities

• Investigative services work in locating non-custodial parents.
• Establishing, enforcing, and collecting child support obligations.
• Establishing the paternity of children born out of wedlock.
• Enforcement services work initiating administrative collection actions.
• Initiating appropriate court action.
• Representing the Department's interest in Maine District Court in matters pertaining to child support.

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually
• Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
• Health Insurance Premium Credit (Participation decreases employee-only premiums by 5%)
• Dental Insurance (State pays 100% of employee-only dental premiums)
• Retirement Plan (State contributes 14.11% of employee's pay towards MainePERS)
• Six weeks of fully paid parental leave for all employees welcoming a child (including non-birthing and adoptive parents)
• Additional, unpaid leave may also be available under the Family and Medical Leave Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level