HUMAN SERVICES COUNSELOR III - 60022406

State of Florida • Miami, FL

3d • $1,200 • Onsite

About The Position

This is a professional position providing confidential case management/guidance to vulnerable adults in the following service programs: 1. Protective Intervention (PI), a. Placement, b. Supportive Services, c. Short Term Case Management 2. Protective Supervision (PS), 3. Home care for the Disabled Adult (HCDA), 4. Community Care for Disabled Adults (CCDA). Prepares and maintains detailed client assessments and service plans for each client and records/documentation in accordance with department and program policies and procedures. Provides/arranges for all services identified in the service plan, ensuring the client in the least restrictive residential setting, when possible. Visits clients regularly, documents observes and revisits client assessment and service plans, as necessary, and monitors the provision of services. Meets with clients, caregivers, and /or significant others to provide guidance on available services, adjustment problems, and/or major changes/transitions in life situations. Assesses the need for emergency intervention and/or on-going services for all victims in accordance with the policies and operating procedures. Arranges and participates in all staffing for clients. The person in this position may be specialized in one or more of the following functions: CCDA - a. Completes an initial screening form b. Places eligible clients on the appropriate community-based services waiting list. Ensures all active case clients in this position's caseload: a. Maintains the proof of eligibility and any identified change in eligibility noted during the annual reassessment. b. Completes: Annual Comprehensive Client Assessment, Release of Information, Care Plan, Income Verification, and Cost of Care Documents all case activity and uploads all documents within 5 working days. Notifies the client of client appeal rights, provide Due Process, at the time of the initial comprehensive assessment, and documents the notification. HCDA, Placement Services, Supportive Services: Makes contact within 3 working days of receipt of initial request for services, documents proof of eligibility for clients; completes, updates, signs, and dates client assessments and care plans within time frames established in program policies, documents the clients were provided information regarding the client's rights to appeal the actions by providing Due Process. Applies to HCDA cases only. Adult PS: Initiates contact within established time frames for all cases. Prior to case closure, updates risk assessment and case plan. Completes an in-depth services assessment to include a. Uniform client assessment, b. Risk assessment, c. PS case plan Complies with and monitors compliance of the mandatory requirements of Section 215.422, F.S., and Chapter 3A-24, F.A.C. Maintains liaison with community resource agencies. Participates in all staffing for clients referred for early services intervention and PS. Maintains waiting list for CCDA and HCDA. Ensures clients are annually rescreened then submits the any updates to the program office to verify the wait list information is correct. Maintains cooperative working relationships with organizations/agencies involved with Adult Protective services such as community-based providers, law enforcement, medical personnel, and other community/agency resources. Appropriate and timely follow-up on referrals and obtains available information from departmental background checks through Florida Abuse Hotline, criminal background re-checks, and other program components to include Agency for Persons with Developmental Disabilities, Substance Abuse and Mental Health, Department of Health, Economic Services, and Agency for Health Care Administration. Testifies in court hearings, attend fair hearings and legal proceedings. Arranges for the presence of clients at court hearings. Attends in-service and pre-service training as required. Participates in conferences, meetings, staffing, trainings, and workgroups.

Requirements

• Associate’s degree or minimum of 60 semester hours and two years of professional experience in education, mental health, counseling, guidance, social work, health or rehabilitative programs; OR Professional experience as described above can substitute on a year-for-year basis for the required college education.
• Knowledge of theories and practices in counseling or social work.
• Knowledge of professional ethics relating to counseling or social work.
• Knowledge of interviewing techniques.
• Ability to provide counseling or social work services to others.
• Knowledge of the criminal justice system and the court process.
• Knowledge of Victims' Assistance Programs.
• Knowledge of Florida Statutes of victims' rights.
• Ability to coordinate a team approach to the rehabilitation processes.
• Ability to plan, organize and coordinate work assignments.
• Ability to actively listen to others.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize computer systems and work in a paperless environment.
• High degree of tact, patience, and courtesy dealing with vulnerable adults.
• Ability to maintain a calm, professional demeanor while handling a variety of emergency and non-emergency calls.
• Independent judgment and initiative to complete field assignments.
• Typing and good time management skills.
• Required to travel to clients' homes or to facilities to complete casework.
• Drive to multiple locations throughout the circuit to conduct interviews, provide case management, direct services to clients.
• May be required to transport clients.
• Extensive use of the telephone, writing, typing, pushing, pulling, lifting and carrying file folders, walking, climbing stairs, and use of a personal computer.
• All Human Service Counselor III employees are considered essential personnel and are expected to report to work during emergencies or natural disasters.
• Must be able to work non-traditional work hours, which may include nights and/or weekends.
• Must have a valid driving license, vehicle registration, and appropriate automobile insurance.
• Incumbents will receive a Vehicle Insurance allowance.
• Incumbent in this job class are required to use a personal vehicle to conduct field investigations.
• Candidate Profile (application) must be completed in its entirety.
• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• Male candidates born on or after October 1, 1962, must be registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.
• Must successfully complete a State and National criminal history check as a condition of employment.
• Must be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.

Nice To Haves

• Knowledge of Victims' Assistance Programs.
• Knowledge of Florida Statutes of victims' rights.

Responsibilities

• Provide confidential case management/guidance to vulnerable adults in Protective Intervention (PI), Protective Supervision (PS), Home care for the Disabled Adult (HCDA), and Community Care for Disabled Adults (CCDA) programs.
• Prepare and maintain detailed client assessments and service plans.
• Record and document client information in accordance with department and program policies.
• Provide or arrange for all services identified in the service plan, ensuring the client is in the least restrictive residential setting when possible.
• Visit clients regularly, document observations, revisit client assessments and service plans as necessary, and monitor service provision.
• Meet with clients, caregivers, and significant others to provide guidance on available services, adjustment problems, and life transitions.
• Assess the need for emergency intervention and/or ongoing services for all victims.
• Arrange and participate in client staffing.
• Complete initial screening forms and place eligible clients on community-based services waiting lists (CCDA).
• Maintain proof of eligibility and any changes noted during annual reassessment (CCDA).
• Complete Annual Comprehensive Client Assessment, Release of Information, Care Plan, Income Verification, and Cost of Care Documents within 5 working days (CCDA).
• Notify clients of appeal rights and provide Due Process at the time of initial comprehensive assessment (CCDA).
• Make contact within 3 working days of receipt of initial request for services (HCDA, Placement Services, Supportive Services).
• Document proof of eligibility for clients (HCDA, Placement Services, Supportive Services).
• Complete, update, sign, and date client assessments and care plans within established time frames (HCDA, Placement Services, Supportive Services).
• Document clients were provided information regarding appeal rights and Due Process (HCDA, Placement Services, Supportive Services).
• Initiate contact within established time frames for all Adult PS cases.
• Update risk assessment and case plan prior to case closure (Adult PS).
• Complete an in-depth services assessment including Uniform client assessment, Risk assessment, and PS case plan (Adult PS).
• Comply with and monitor compliance of mandatory requirements of Section 215.422, F.S., and Chapter 3A-24, F.A.C.
• Maintain liaison with community resource agencies.
• Participate in all staffing for clients referred for early services intervention and PS.
• Maintain waiting lists for CCDA and HCDA.
• Ensure clients are annually rescreened and submit updates to the program office to verify wait list information.
• Maintain cooperative working relationships with organizations/agencies involved with Adult Protective services.
• Follow up on referrals and obtain available information from departmental background checks.
• Testify in court hearings, attend fair hearings and legal proceedings.
• Arrange for the presence of clients at court hearings.
• Attend in-service and pre-service training as required.
• Participate in conferences, meetings, staffing, trainings, and workgroups.

Benefits

• No state income tax for residents of Florida
• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree