Human Services Coordinator I

Commonwealth of Massachusetts•Walpole, MA

16h•Onsite

About The Position

The Department of Developmental Services (DDS) is offering a career growth opportunity for a Human Services Coordinator I (HSC I) position at our Newton/South Norfolk office in Walpole. The HSC I serves as the primary contact for individuals and families served by the Department, building respectful and collaborative partnerships with individuals, families, guardians, provider agencies, and other stakeholders. The role involves coordinating and facilitating the development of Individual Service Plans (ISPs), monitoring service implementation by providers, and ensuring individuals receive appropriate services through arranging, organizing, and coordinating DDS-funded and generic support services. The role may involve specialization in supporting individuals with Autism, children transitioning to adult services, or adults with Autism (with or without an intellectual disability).

Requirements

At least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work.
A Bachelor's degree or higher in a related field may substitute for two (2) years of the required experience.
Based on assignment, travel may be required.
Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Nice To Haves

Experience working Autism is preferred.

Responsibilities

Coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on assigned caseload.
Monitors the implementation of services provided by DDS funded residential, day and support program providers.
Arranges, organizes, and coordinates Department of Developmental Services funded and generic support services in response to individual’s needs.
Maintains communication and outreach with community services and other state agencies.
Monitors the safety and well-being of assigned individuals.
Provides advocacy in human, civil and legal rights.
Facilitates team meetings; monitors follow-through on team recommendations while maintaining individual’s records and relevant computer databases.
Maintains regular and consistent contact with individuals, service providers and families.
Arranges and/or provides crisis intervention for individuals as needed; assesses needs and makes recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team.
Supports Autistic adults determined eligible for DDS services (ASD SC).
Coordinates services for DDS-eligible children (3 -22) and their families (Children’s SC).
Supports DDS eligible Individuals (and their families) identify, and access needed supports (Adult SC).
Works with Chapter 688 (Turning 22 law) to provide a planning process for young adults with disabilities transitioning into the adult service system (Transition SC).
Works with individuals in the Participant Directed Program who are directing their own services, serving as a ‘support broker’ (Self-Direction SC).
May act as Support Broker for those who choose to participate in Participant-Directed Programs (PDP).