Human Services Coordinator
About The Position
Provides programs and services to eligible individuals and families, as well as community strategies for economic wellness. Responsibilities include: community outreach; engagement with community partners; promote ECKAN services; provide strengths-based case management; maintain confidential customer files; input customer data into ECKAN database; work in collaboration with other program staff to uphold and follow ECKAN’s mission, vision, values, goals, code of ethics, as well as CSBG specific policies and procedures; knowledge of and adherence to strengths-based and inclusive principles and communication.
Requirements
- Graduation from an accredited four-year college or university with major course work in Human Services, Social Work or a related field. (Experience in one of these areas may be substituted for the required education on a year-for-year basis.)
- Excellent and respectful verbal and written communication skills.
- Excellent computer skills (Microsoft Office, especially Word and Excel).
- Be able to pass required background checks.
Responsibilities
- Utilize strength-based, inclusive principles to work with individuals, families, community, partners, and ECKAN staff.
- Create comprehensive customer directed assessments and self-sufficiency plans.
- Provide case management services for ECKAN’s Steppingstones to Success and Family Self-Sufficiency (FSS) programs (as applicable).
- Work in collaboration with other ECKAN program staff, supporting peers and other CSBG Community Centers as needed.
- Collect and enter required data into ECKAN’s database to provide needed documentation of services. Data entry must be timely, consistent, and accurate. Maintain accurate and up-to-date records per policies and procedures.
- Meet accountable outcome targets and prepare periodic reports that reflect the impact of implemented programs and policies.
- Establish and maintain effective community partnerships with different agencies, including other non-profits, businesses and individuals. Engage with community partners and promote all ECKAN services available in the community.
- Recruit, retain, and supervise volunteers.
- Attend meetings and training activities deemed necessary by supervisor.
- Maintain absolute confidentiality of all customer, staff, and agency records, information, and matters therein contained.
- Participate in activities and surveys that assess the needs of people and communities experiencing poverty, the agency's needs, and how such needs may be met through a program of Community Action and effective organization of services, programs, and policies.
- Must be able to lift 25 lbs.
- Must be able to sit for long periods of time.
- Must be able to attend out-of-state conferences.
- Must possess a valid Driver’s license.
- Assist with other duties as assigned by supervisor.
- Perform other duties as assigned by supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
