Human Resources Technician

County of Alameda•Oakland, CA

4d•Onsite

About The Position

Under direct supervision to do selected technical personnel work and to perform other related duties as required. Human Resources Technician is a paraprofessional class at the sub journey level in the human resource series of classes. Incumbents are trained in technical human resource activities, and will perform these functions in support of professional staff. Their assignments typically differ from the journey level analyst or personnel officer by the assignment of selected duties or only part of a function, as opposed to having responsibility for a complete function. Supervision will come from professional personnel staff and will diminish as incumbents gain proficiency. This recruitment is to establish a countywide eligible list that can be used to fill vacancies in this classification during the life of the eligible list.

Requirements

Equivalent of one year of full-time experience as a Specialist Clerk I or equivalent or higher level class in the Alameda County classified service working with County personnel policies, procedures and practices.
OR Equivalent of two years of full-time experience working with personnel policies, procedures, and practices in a human resources operation of a large organization.
Knowledge of current trends in human resources policies, procedures and practices.
Knowledge of English grammar, spelling and punctuation.
Knowledge of basic mathematics and statistics.
Knowledge of operation of office machines and equipment, including personal computers and word processing and spreadsheet software.
Knowledge of basic interviewing techniques.
Ability to learn to perform human resources related statistical computations.
Ability to establish and maintain record-keeping procedures and systems.
Ability to understand and follow oral and written directions.
Ability to gather and evaluate relevant information.
Ability to establish and maintain effective working relationships with employees, the public and other agencies.
Ability to communicate effectively both orally and in writing.
Ability to perform detailed work accurately.
Ability to compile and analyze data and reach logical conclusions.
Ability to work with a variety of tasks simultaneously and prioritize multiple tasks.
Ability to conduct fact-finding interviews.
Ability to make public presentations.

Nice To Haves

Detail-oriented, proactive individual with experience working in a Human Resource setting.
Competency for appropriately following up and completing assignments and tasks, while paying close attention to detail and set processes.
Proven track record of consistently managing time and resources in a fast-paced environment to appropriately prioritize and complete identified goals and objectives.
Demonstrated history of identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Superior command of both written and oral communication with experience interacting with various levels of management and the public, while concurrently demonstrating diplomacy, politeness and tact.
Demonstrated ability to take initiative and work independently with confidence.
Strong ability to be adaptable to changing situations and environments, with the capability to take instruction from multiple, senior-level staff members.
Possession of a bachelor's degree from an accredited college or university with a major in Human Resources (may substitute for one of the required two years of experience for OR II).
Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” (may substitute for six (6) months of the required qualifying experience for EITHER I).

Responsibilities

Perform selected technical personnel work.
Perform other related duties as required.
Perform technical human resource activities in support of professional staff.
Handle assignments that are selected duties or only part of a function, rather than a complete function.
Receive supervision from professional personnel staff, with supervision diminishing as proficiency is gained.

Benefits

Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Basic Life Insurance
Supplemental Life Insurance (with optional dependent coverage for eligible employees)
Accidental Death and Dismemberment Insurance
County Allowance Credit
Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
Short-Term Disability Insurance
Long-Term Disability Insurance
Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
Employee Assistance Program
Retirement Plan - (Defined Benefit Pension Plan)
Deferred Compensation Plan (457 Plan or Roth Plan)
12 paid holidays
Floating Holidays
Vacation and sick leave accrual
Vacation purchase program
Management Paid Leave
Catastrophic Sick Leave
Pet Insurance
Commuter Benefits Program
Guaranteed Ride Home
Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
Employee Discount Program (e.g. theme parks, cell phone, etc.)
Child Care Resources
1 st United Credit Union