Human Resources Technician

Island Resort & CasinoHarris, MI
Onsite

About The Position

Provide administrative support for the Human Resources Department. Maintain and manage all active and inactive employee files. Assist the Human Resources Director in the preparation of the department budget. Assist employees with questions and concerns. Uphold and support all policies and programs provided by the company. Provide outstanding customer service to both internal and external customers. Complete all verification of employment requests. Coordinate the distribution of Human Resources communications as directed. Assist with employee service recognition program. Compose professional letters and memos as requested. Assist in the process of employee separations as requested. Create and maintain all active and inactive employee files, including electronic files. Sort and distribute incoming mail and correspondence. Assist with employee personal information changes and forward information to appropriate department. Assist with coordinating and scheduling interviews. Assist with the planning and implementing of employee recruiting events/parties. Maintain department photocopier, fax machine and printers. Staff meeting minutes. Create, maintain and update company office forms as needed. Maintain adequate supply of necessary office supplies and equipment. Answer telephone and use paging system in a professional manner. Assist with employee newsletter. Maintain employee information racks and bulletin boards. Promote and encourage all aspects of professional and personal growth of employees. All other duties assigned by the Human Resources Director.

Requirements

  • High school diploma or equivalent
  • Minimum of 1 year customer service experience and office/clerical support or equivalent education within the last 3 years.
  • Knowledge of business operations, filing and administrative clerical operations and Microsoft Office software required.
  • Must have excellent organizational skills and strong interpersonal skills with the ability to effectively and positively communicate verbally and in writing.
  • Ability to handle employee information with confidentiality.
  • Able to work well under pressure in a fast paced environment.
  • Ability to adapt to changing organizational needs, including the ability to work flexible hours.
  • Be a team player and have initiative.
  • Conduct daily duties in a professional, courteous manner and appearance.
  • Must be able to pass a drug test and criminal background check to obtain a gaming license.
  • Positive customer service and friendly attitude is a must.
  • Interviews granted based on completion of an office professionals test with minimum passing score of 70%.

Nice To Haves

  • Prefer 24 credit hours post-secondary coursework in business, human resources, office administration or related field.

Responsibilities

  • Provide administrative support for the Human Resources Department.
  • Maintain and manage all active and inactive employee files.
  • Assist the Human Resources Director in the preparation of the department budget.
  • Assist employees with questions and concerns.
  • Uphold and support all policies and programs provided by the company.
  • Provide outstanding customer service to both internal and external customers.
  • Complete all verification of employment requests.
  • Coordinate the distribution of Human Resources communications as directed.
  • Assist with employee service recognition program.
  • Compose professional letters and memos as requested.
  • Assist in the process of employee separations as requested.
  • Create and maintain all active and inactive employee files, including electronic files.
  • Sort and distribute incoming mail and correspondence.
  • Assist with employee personal information changes and forward information to appropriate department.
  • Assist with coordinating and scheduling interviews.
  • Assist with the planning and implementing of employee recruiting events/parties.
  • Maintain department photocopier, fax machine and printers.
  • Staff meeting minutes.
  • Create, maintain and update company office forms as needed.
  • Maintain adequate supply of necessary office supplies and equipment.
  • Answer telephone and use paging system in a professional manner.
  • Assist with employee newsletter.
  • Maintain employee information racks and bulletin boards.
  • Promote and encourage all aspects of professional and personal growth of employees.
  • All other duties assigned by the Human Resources Director.
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