Human Resources Technician

Town of Jupiter•Jupiter, FL

2d•Onsite

About The Position

Under the general direction of the Human Resources Director, performs technical and analytical tasks assisting in the development and maintenance of confidential Human Resources records, responding to inquiries about Human Resources policies and programs, assisting in the Human Resources department recruiting activities and benefits administration. The Human Resources Technician must demonstrate discretion, confidentially, and independent judgment regarding highly confidential and sensitive assignments. This position actively participates in delivering human resources programs and services and supports generalist assignments for HR functional areas.

Requirements

Associate’s degree or higher in Human Resource Management, Business Administration, Public Administration, or a closely related field. A comparable amount of training, education or experience can be substituted for the education requirement.
A minimum of two (2) years of demonstrated complex, technical, and confidential administrative experience.
A minimum of two (2) years of demonstrated proficiency using intermediate word processing, database, and spreadsheet software, with the ability to prepare correspondence, reports, graphs, charts, spreadsheets, and other documents related to the work using Microsoft Office.
A valid Florida driver’s license is required. For application purposes, a valid driver’s license from any state (equivalent to a State of Florida Class E) may be utilized, and the ability to obtain the State of Florida license within thirty (30) days from the date of employment is required.

Responsibilities

Performs various analytical tasks while processing personnel requests in areas such as recruitment, compensation, benefits administration, training, and other Human Resources programs.
Processes a variety of documentation associated with department operations within designated timeframes and per established procedures.
Prepares or completes various forms, reports, correspondence, e-mail messages, employee action forms, payroll reports, sick usage reports, special detail reports, charts, graphs, or other documents.
Performs data entry; operates a computer to enter, retrieve, review, or modify data; verifies the accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, personnel management, e-mail, Internet, or other computer programs.
Proposes and implements appropriate administrative and procedural guidelines and systems to maximize productivity and ensure accuracy and consistency.
Researches, compiles, and summarizes various informational materials; prepares draft and/or final correspondence, narrative reports, and other written materials.
Prepares and reviews various periodic, statistical, and special reports which may require research, compilation of data, designing forms, and ascertaining project status from various sources.
Collaborates with public agencies and private employers to share appropriate information.
Follows up and collaborates with department heads and managers to provide status updates of work in progress.
Prepares and summarizes database queries and information retrieval using HRIS systems.
Processes Personnel Action Forms (PAF's) involving terminations, resignations, promotions, and retirements.
Manages and maintains employee information in various databases.
Maintains integrity of HRIS data by performing regular audits, generating reports, and assisting with process improvements.
Acts as the primary HR liaison for assigned departments, building relationships with department heads and supervisors to address workforce needs.
Partners with designated department supervisors and managers to support day-to-day HR functions, including staffing, employee relations, and policy compliance.
Monitors and supports HR compliance and personnel activity within assigned departments, escalating complex issues as appropriate.
Receives various forms, reports, correspondence, e-mail messages, performance reviews, accrual registers, performance review reports, schedules, charts, personnel codes, contracts, laws, standards, general orders, policies, procedures, laws, handbooks, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Ensure accurate documentation and timely updates of approved changes to job descriptions, including new roles, reclassifications, and adjustments to assignment pay rates, across systems and forms.
May assist the department in budget preparation and administration.
Assists HR Staff in conducting Town-wide training; assembles attendee rosters; maintains attendance records and logs survey results; supplies training/safety literature to employees as needed.
Work involves inputting, referencing, retrieving, and reporting personnel data using computer equipment; maintaining a wide variety of department records in compliance with applicable regulations, labor agreements, and Town policy; and providing various support services.
Administers I-9 program, including issuing forms to new employees, verifying employment eligibility and completion and signing off forms, and maintaining accurate files.
Enters benefit enrollment and changes into the related databases.
Performs administrative work related to multi-tiered employee benefits programs, including retirement, COBRA, long-term disability, health, life, dental, vision, employee assistance programs, and worker's compensation.
Provides information and assistance to employees, department supervisory personnel, or other individuals regarding personnel/payroll/risk matters, paychecks, vacation/sick time, policies, procedures, timeframes, forms, or other issues; responds to routine questions or complaints; initiates problem resolution.
Process performance evaluations; notify administrators and supervisors of appraisals due; receive and process completed forms; maintain a related database.
Maintains a comprehensive, current knowledge of applicable laws/regulations; reads professional literature; attends workshops and training sessions as appropriate.
Researches and compiles information for special projects as assigned.
Generate various computerized lists and reports; assure the accuracy of input and output data.
Maintains confidentiality of departmental issues and documentation.
Performs general/clerical tasks, which may include answering telephone calls, distributing applications/forms, assembling new hire packets, ordering office supplies, assisting with events and promotional activities, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.