Human Resources Technician I

City of BurbankBurbank, CA
Onsite

About The Position

There are currently two vacancies for the position of Human Resources Technician I within the City of Burbank's Management Services Department, Benefits Office and Recruitment and Selection. The position in the Benefits Office plays a vital role in processing benefits elections for employees, communicating detailed benefits information to employees, vendor payments and reporting, analyzing data for Human Resource projects, compliant with city polices, processes tuition reimbursements, and is responsible for maintaining accurate and detailed records. The position in Recruitment and Selection plays a vital role in supporting the recruitment process for a wide range of positions across the City. The Human Resources Technician I assists with the development and posting of job announcements, reviewing and screening applications, coordinating interviews, maintaining accurate recruitment records, and communicating with applicants throughout the recruitment process. The ideal candidate for the Human Resources Technician I will be organized, customer-focused, strong communicator, detail oriented, manages competing priorities, and comfortable handling confidential and complex Human Resources work. Under general direction, to perform a variety of confidential and complex Human Resources and clerical duties; to supervise clerical staff; and to do related work as required.

Requirements

  • Knowledge of modern office methods, procedures, and equipment
  • Knowledge of proper English usage, spelling, grammar, and punctuation
  • Knowledge of the principles of sound supervision
  • Knowledge of municipal organizations and their function
  • Knowledge of the functions of Human Resources systems, including the practices and procedures of City Memorandum of Understandings, Civil Service system, recruitment, selection, testing, classification and pay plans
  • Knowledge of mathematical and budgeting processes
  • Ability to develop, organize and maintain accurate reports and complex filing systems
  • Ability to understand and apply a wide variety of Human Resources requirements and policies
  • Ability to plan and direct the work of others
  • Ability to effectively supervise employees and evaluate their performance
  • Ability to operate a variety of office equipment
  • Ability to communicate effectively, both orally and in writing
  • Ability to work independently and exercise sound judgment in performing assigned duties
  • Ability to establish and maintain effective working relationships with supervisors, fellow employees, and the public
  • Graduation from high school or equivalent
  • Three years of increasingly responsible clerical work, including one year in a responsible supervisory or Human Resources capacity
  • Must be able to type accurately from clear copy at a speed of 50 net words a minute

Nice To Haves

  • Organized
  • Customer-focused
  • Strong communicator
  • Detail oriented
  • Manages competing priorities
  • Comfortable handling confidential and complex Human Resources work

Responsibilities

  • Performs various Human Resources and clerical duties of a complex nature, including typing, filing, mathematical calculations, and processing paperwork to facilitate smooth operations of programs
  • Initiates, composes, types, and proofreads a variety of reports, letters, memos, and charts not requiring the supervisor’s personal attention
  • Researches, compiles, and analyzes data for a variety of Human Resources projects and reports
  • Oversees maintenance of records and files
  • Applies and advises employees and the public on Human Resources programs and procedural inquiries
  • Coordinates and arranges meetings and interviews
  • Operates calculator, personal computer and other office equipment
  • Implements and recommends procedures related to assigned function
  • Supervises, trains, and evaluates employees
  • Makes recommendations regarding hiring, promotions, and transfers
  • Processing benefits elections for employees
  • Communicating detailed benefits information to employees
  • Vendor payments and reporting
  • Analyzing data for Human Resource projects
  • Processing tuition reimbursements
  • Maintaining accurate and detailed records
  • Supporting the recruitment process for a wide range of positions across the City
  • Assisting with the development and posting of job announcements
  • Reviewing and screening applications
  • Coordinating interviews
  • Maintaining accurate recruitment records
  • Communicating with applicants throughout the recruitment process
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