Human Resources Systems Specialist

Whataburger•San Antonio, TX

7d•Hybrid

About The Position

As a Human Resources Systems Specialist, you'll help power the technology and processes that support our Whataburger Family Members every day. You'll serve as a key partner in optimizing Workday HCM, translating business needs into scalable solutions, and ensuring our HR systems operate efficiently, accurately, and effectively across the organization. In this role, you'll Make a Difference by delivering system enhancements and insights that improve the employee experience. You'll Serve with Heart by providing trusted support and guidance to stakeholders and end users. You'll Win as One by collaborating across Human Resources, Information Technology, and business teams to solve complex challenges and drive results. And you'll Move Forward Boldly by identifying opportunities for innovation, continuous improvement, and technology-driven solutions that help Whataburger grow.

Requirements

Bachelor's degree in Human Resources, Business, Information Systems, or related field; equivalent experience considered
2+ years of hands-on Workday HCM administration and support experience
Experience supporting one or more Workday modules, such as Core HCM, Recruiting, Payroll, Benefits, Talent, Learning, Compensation, Time Tracking, or Reporting
Experience gathering business requirements and translating them into system solutions
Experience testing, troubleshooting, and resolving system issues
Strong analytical, problem-solving, and critical-thinking skills
Experience creating reports, dashboards, or data-driven insights
Ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills
Ability to build effective partnerships across departments and stakeholder groups
Proficiency with Microsoft Office applications, including Excel

Nice To Haves

Workday certification(s)
Experience with Workday Business Process configuration
Experience with Workday Security Administration
Experience with Workday Reporting, Prism, or Advanced Reporting
Experience supporting Workday integrations, EIBs, Core Connectors, or Workday Studio
Knowledge of HR systems implementation or optimization projects
SQL, database, or data reporting experience
Experience in a multi-site, retail, restaurant, or hospitality environment
Experience creating training materials and end-user documentation
Knowledge of HR technology trends and best practices

Responsibilities

Configure, maintain, and optimize Workday HCM and related modules
Partner with stakeholders to gather requirements and deliver system solutions
Analyze business processes and recommend technology improvements
Develop and maintain Workday reports, dashboards, and analytics
Troubleshoot system issues and provide Tier 2/Tier 3 support
Support system integrations and interfaces with third-party vendors
Lead testing efforts for enhancements, updates, and issue resolution
Document business requirements, process flows, and system configurations
Monitor system performance and recommend improvements and best practices
Collaborate with HR, IT, and functional teams on projects and initiatives
Identify risks, troubleshoot issues, and escalate when appropriate
Support implementation, training, and change management activities
Ensure data integrity, system stability, and operational effectiveness

Benefits

Competitive Weekly Pay
Bonus Program that scales up to 2.5X payout potential based on company results
5 weeks PTO
Flex Weeks
Paid Corporate Holidays
Paid Parental Leave
401(k) match $1/$1 up to 4%
Competitive Medical, Dental and Vision Benefits
Short-term and Long-term Disability Benefits
Opportunities for Career Development and Growth
Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
Discounted Meals for You and a Guest
Wireless Service Discounts
Computer & Software Discounts
Fitness / Gym Discounts
Awards and recognition for all you do
Retirement Celebration Program