Human Resources Specialist (Austin Facilities Management)

City of Austin•Austin, TX
•Onsite

About The Position

The Human Resources Specialist provides support, advice, and problem solving in human resources. The role assists in implementing, administering, and evaluating HR programs and in developing and implementing systems, policies, procedures, strategies, and workflows for departments. It provides information and recommendations to employees and management, supports compliance with City personnel policies and employment laws, and helps resolve HR problems through research, recommendations, and monitoring agreed-upon actions. The position conducts research, compiles data, and prepares HR-related communications and documents using computers, spreadsheets, databases, or presentation software. It also helps analyze morale indicators, such as surveys, turnover, and grievances, and presents recommendations for corrective action within its area of specialization. The specialist collaborates with HR teams and other stakeholders and may provide leadership, work assignments, evaluation, training, and guidance to others. At Austin Facilities Management, the role supports areas including talent acquisition, compensation, and records management. The position is based at 411 Chicon St, Austin, Texas. Work is generally Monday through Friday, 7:30 a.m. to 4:30 p.m., though hours may vary with departmental needs; some evening, weekend, and holiday work may be required. This is a non-exempt position.

Requirements

  • Associate degree from an accredited college or university with major coursework in a related field, plus two years of related HR experience; any combination of education and/or experience may substitute for the minimum qualifications.
  • Knowledge of the assigned HR area.
  • Knowledge of federal, state, and local laws and ordinances governing personnel activities.
  • Knowledge of City practices, policies, and procedures.
  • Oral and written communication skills.
  • Ability to handle multiple tasks and prioritize.
  • Computer and related software skills.
  • Data analysis and problem-solving skills.
  • Planning and organizing skills.
  • Ability to handle hostility, conflict, and uncertain situations.
  • Ability to work with frequent interruptions and changing priorities.
  • Ability to train others.
  • Ability to develop and maintain current knowledge in assigned HR areas and skill in computerized tools, databases, and HR communications techniques.
  • Ability to establish and maintain good working relationships with City employees and the public.

Nice To Haves

  • Experience completing criminal background and reference checks.
  • Experience supporting recruitment activities, including developing interview questions and selection materials.
  • Experience processing compensation actions such as reclassifications, stipends, and employee allowances.
  • Experience maintaining confidential personnel records in compliance with records retention requirements.
  • Ability to travel to more than one work location.

Responsibilities

  • Assist in implementing, administering, and evaluating HR programs.
  • Assist in developing and implementing systems, policies, procedures, strategies, and workflows for departments.
  • Provide information to employees and conduct basic research, making recommendations based on findings.
  • Advise management and employee groups on compliance with and communication, interpretation, and implementation of City personnel policies and relevant employment laws and regulations.
  • Help solve HR problems, recommend best practices, and monitor agreed-upon actions through resolution.
  • Research requested or needed information, compile data, and prepare memos, letters, reports, forms, plans, documents, and queries using computers and relevant software.
  • Assist with analysis of morale indicators, including surveys, turnover, and grievances, and recommend corrective action within the assigned area.
  • Collaborate and participate on teams with HR and other stakeholders.
  • May provide leadership, work assignments, evaluation, training, and guidance to others.

Benefits

  • Generous leave
  • Work-life balance programs
  • Comprehensive benefits
  • City of Austin Employees' Retirement System
  • Access to public transit and bike-friendly infrastructure
  • Wellness programs
  • On-site fitness centers
  • Mental health support
  • Professional development and leadership opportunities
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