Human Resources Specialist

Cresco Labs•Chicago, IL

1d•Onsite

About The Position

Cresco Labs is seeking a full-time Human Resources Specialist to join our HR Shared Services team. This role acts as a key partner to HR and business leaders, supporting the full employee life cycle and serving as a go-to resource for HR processes, systems, and administration. The HR Specialist will play a critical role in ensuring seamless execution of HR operations, while also contributing to special projects and continuous process improvements.

Requirements

Bachelor’s degree in Human Resources or related field preferred.
2–3 years of hands-on HR experience across multiple functional areas.
Strong proficiency in Microsoft Office Suite, particularly Word and Excel.
Excellent communication and interpersonal skills with the ability to handle sensitive matters with discretion.
Highly organized, detail-oriented, and adaptable in a fast-paced, evolving environment.
Comfortable managing highly sensitive information with confidentiality and sensitivity.
Must be 21 years of age or older to apply.
Must comply with all legal or company regulations for working in the industry.
Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.

Nice To Haves

Previous experience using HRIS system, HR ticketing system and DocuSign preferred.
Basic familiarity with federal and state employment laws and compliance practices preferred.

Responsibilities

Support documentation and data entry for new hire entry and organizational changes in our HRIS system, Wurk (new hires, transfers, promotions, salary adjustments, etc.).
Respond to employee and applicant inquiries regarding policies, benefits, hiring processes, verifications, and unemployment; escalate complex matters as appropriate.
Own the process for onboarding new employees, including sending offer letter, generating background check, providing managers and employees updates of the process.
Maintain onboarding experience in Greenhouse onboarding, reviewing the process and supporting documents for accuracy. Making recommendations for changes or updates as necessary.
Manage and audit employee personnel files to ensure accurate and compliant recordkeeping.
Process unemployment claims, terminations, severance paperwork, and organizational change requests.
Support Recruiting by tracking openings, updating offer statuses, and communicating with hiring managers and recruiters.
Utilize HR systems and tools effectively, including DocuSign, Greenhouse, Wurk (HRIS), Microsoft Excel/Word, and unemployment portals.
Conduct ad hoc audits and provide support for performance, benefits, and compensation review processes.
Update HRIS system for new and changes to union dues for employees.
Review system data for auditing and accuracy on a regular basis (daily, weekly, monthly, quarterly, annually).
Pulling specific audit documentation as needed.
Create and maintain SOPs and HR process documentation, contribute to administrative HR project support and other special assignments as needed.
Provide support for new system access, password reset, or how to update account information.
Perform additional duties as assigned.