Human Resources Special Programs Coordinator

HDR • Omaha, NE

2d • Onsite

About The Position

HDR is seeking a Human Resources (HR) Special Programs Coordinator to support our HR Special Programs team within our Corporate HR department in Omaha, NE. This role is a great opportunity for someone looking to begin or grow their career in a professional, corporate HR environment while developing foundational skills in HR operations, employee support, data management, and compliance within a collaborative team setting. In this position, you will provide a broad range of customer-focused administrative and operational support that helps ensure accurate employee records, efficient HR processes, and a positive experience for employees, HR partners, internal stakeholders and external customers. You will serve as a key point of contact for HR inquiries, assist with onboarding and compliance activities, and support reporting, systems, and documentation needs that enable smooth day-to-day HR operations. Success in this role requires strong attention to detail, the ability to analyze and manage data accurately, effective communication and customer service skills, and a high level of discretion when handling sensitive and confidential information. The position is well suited for someone who is comfortable learning new technologies, adapting to evolving and automated workflows, and continuously building technical, analytical, and HR knowledge in a cloud-based Human Capital Management (HCM) environment.

Requirements

• High School diploma or equivalent
• 2 years experience supporting multiple individuals in a fast-paced, diverse environment
• Must be knowledgeable and highly proficient in MS Office, including Outlook, Word, Excel and various multimedia communication techniques and equipment, including video conferencing
• Professional, self-motivated, well-organized and very detail-oriented with the flexibility and ability to prioritize and handle multiple tasks in a fast-paced environment
• Excellent verbal and written communication skills and strong administrative experience
• An attitude and commitment to being an active participant of our employee-owned culture is a must

Nice To Haves

• Associate degree or a minimum of two (2) years of experience in an administrative, HR, customer service, HR systems and/or support role within a corporate or professional environment, including internships, co op experience, or part time roles.
• Technical, analytical, and data skills, including proficiency with Microsoft Office (especially Excel for current-state processes), experience working with spreadsheets, using and reviewing basic formulas, and reviewing data for accuracy and completeness
• Ability to assist with standard and ad hoc reports to support business, compliance, or operational needs.
• Demonstrated curiosity and a proactive mindset, with a willingness to leverage emerging technologies (including artificial intelligence) to drive efficiency. Comfortable learning to navigate dashboards and interpret data through modern platforms, with an understanding that the role is evolving beyond traditional spreadsheet-based analysis.
• Ability to effectively prioritize and manage multiple tasks in a fast-paced environment
• Exposure to HR systems and technology, including databases or cloud-based platforms (such as HCM, ATS, I 9, or document management systems), with the ability to accurately enter and navigate data, quickly learn and adapt to new systems and evolving processes, and assist or guide users to appropriate online tools and self-service resources.
• Experience supporting onboarding or compliance related processes, such as new hire paperwork, employment eligibility verification, or maintaining confidential employee records.
• Familiarity with collaboration or content management tools (such as SharePoint, shared drives, or knowledge based platforms) and maintaining organized, accurate documentation or resources.
• Demonstrated ability to handle highly sensitive and confidential information with discretion, professionalism and sound judgment.
• Demonstrated interest in pursuing a career in Human Resources, with a willingness to build foundational HR knowledge and continuously develop technical, analytical, and customer service skills.
• Local candidates highly preferred.

Responsibilities

• Provide responsive, high quality customer service to employees and external partners as a main point of contact for the HR team by managing shared HR inboxes, answering and routing calls from the main Human Resources phone line, addressing general HR, reporting, hourly rate, and employment verification inquiries, and guiding customers to appropriate self-service tools, resources, and/or HR partners.
• Support employee onboarding, orientation, and core HR compliance processes while building foundational HR experience, including assisting with new hire orientations; collecting, organizing, entering, and filing new hire documentation for U.S. and global employees; monitoring I 9 compliances; and maintaining accurate employee personnel records in accordance with retention and confidentiality requirements.
• Apply and further develop technical and analytical skills by leveraging prior experience with data, systems, or reporting to run ad hoc HR reports, prepare and analyze data for HR partners, leadership, or compliance needs, update and maintain HR SharePoint sites and related content, and ensure accurate employee data entry to support downstream HR processes.
• Serve as a flexible backup support resource for the HR team, providing administrative and operational assistance during planned or unplanned absences, including responding to employee inquiries, supporting compliance related tasks, coordinating with local HR representatives or external partners, and assisting with other administrative, logistical, or project needs as required.
• Demonstrate openness to continuous learning and development by adapting to evolving HR processes, gaining proficiency with cloud-based HR systems, and learning new online tools and technologies as they are introduced to support efficient and effective HR operations.
• Perform other related administrative and project support tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED