Human Resources Receptionist

Hirschbach•Dubuque, IA

17h•Onsite

About The Position

This individual provides essential front office administrative and operational support to the Human Resources team and plays a key role in delivering a positive and engaging employee experience. This position supports core HR functions including employee data management, onboarding, internal communication, compliance processes, and engagement event coordination. Ideal candidates are detail-oriented, organized, and professional, with the ability to manage multiple priorities while maintaining confidentiality and a service-first mindset. This role is vital to ensuring HR operational excellence and promoting a collaborative and employee-centered culture.

Requirements

1–2 years of experience in human resources, administrative support, or customer service
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Excellent organizational and time-management skills with the ability to manage multiple priorities
Strong written and verbal communication skills
High level of discretion and commitment to maintaining confidentiality
Detail-oriented with a proactive approach to problem-solving and continuous improvement

Nice To Haves

Proficiency with HRIS systems (UKG)

Responsibilities

Greet all employees, vendors, and visitors at the front desk.
Serve as the primary contact for mail distribution and ownership of the HR inbox, ensuring timely and appropriate routing and response to inquiries.
Manage core HR administrative functions, including processing employee terminations and ordering office supplies.
Maintain and update employee records in HR systems, ensuring data accuracy and compliance with company policies and regulatory requirements.
Collaborate on key HR processes, including new hire onboarding and status changes, by ensuring timely and accurate data entry and coordination.
Support planning, logistics, and execution of employee engagement activities and internal events under the direction of the lead event coordinator.
Post internal communications, announcements, and updates on company platforms (e.g., Pulse) highlighting employee programs, events, and perks.
Answer and route incoming calls on HR phone lines, providing friendly and professional service to employees and external contacts.
Maintain strict confidentiality of employee and organizational information at all times.
Provide general administrative support to the HR team and assist with special projects and other tasks as needed.