Human Resources Professional (Entry or Mid-Level)

Grace Health•Corbin, KY

About The Position

The Human Resources Professional provides administrative support to the Human Resources Director on personnel matters. The role performs employee service and HR recordkeeping, reporting, data entry, recruitment, credentialing, benefits reconciliation, training tracking, and general clerical duties. It also provides backup support to other HR staff and assists with research and special projects. As part of Grace Health, the employee is expected to contribute to a team-based approach to patient care, communicate and coordinate effectively with colleagues and external organizations, support population health management, participate in Continuous Quality Improvement activities and organizational advocacy, and help identify opportunities to improve practice performance and quality outcomes. The position requires adherence to organizational policies, timely documentation, patient confidentiality, satisfactory attendance, flexibility, and cooperative work with providers, administration, and peers. Grace Health is a faith-based federally qualified health center providing primary healthcare services to underserved, underinsured, and uninsured individuals throughout southeastern Kentucky. The work environment typically has a moderate noise level. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

A bachelor's degree in a related field, current enrollment in the final semester of a degree program, or 3 to 5 years of experience in healthcare, administration, or a comparable field.
Proficient computer skills, particularly Microsoft Word and Excel.
Pleasant personality and cooperative attitude.
Administrative skills.
Written and oral communication skills.
Organization skills.
Computer skills.
Financial management skills.
Ability to support and advance Grace Health's mission and satisfactorily perform the essential duties.
Ability to demonstrate problem-solving, interpersonal, oral and written communication, planning and organization, quality control, adaptability, dependability, and safety and security competencies.
Ability to maintain confidentiality and communicate effectively with vulnerable patient populations.
Ability to meet the position's physical demands, with reasonable accommodation when applicable.

Responsibilities

Answer employee requests and questions and perform customer service functions.
Maintain PolicyPlus reports and manage follow-up and data entry.
Assist with reporting requirements, including surveys, employee reports, and EEOC reporting.
Perform ADP functions involving reports, data entry, schedules, and timeclocks.
Perform monthly OIG checks.
Maintain the staff and provider directory for the organization.
Track training records for staff meetings and other organizational meetings.
Reconcile insurance breakdowns and benefits statements.
Update the HR spreadsheet with employee change requests and process related paperwork.
Assist with recruitment and interviews for assigned positions.
Assist with the creation and review of credentialing files.
Coordinate with providers and leadership to obtain required documentation, training, and records.
Perform photocopying, scanning, faxing, document preparation, and other clerical functions.
Maintain and update active and terminated HR and medical files.
File, organize, and audit files routinely to ensure accuracy.
Assist with or prepare orientation materials and other correspondence.
Serve as company historian.
Provide backup for other HR staff, including front-area coverage and orientation.
Assist the HR department with research and special projects.
Perform other duties as assigned.
Support a team-based approach to patient care and communicate and coordinate with community organizations, health plans, facilities, and specialists as applicable.
Participate in Continuous Quality Improvement activities, review and evaluation of practice performance, and identification of opportunities for improvement.
Participate in Grace Health's advocacy program.
Follow organizational policies and procedures; maintain satisfactory attendance and timely documentation; maintain patient confidentiality; keep the supervisor informed about attendance and assignments; and work flexibly, efficiently, and cooperatively.