Human Resources & Payroll Coordinator

Townsquare Interactive•Charlotte, NC

1d•Onsite

About The Position

Human Resources & Payroll Coordinator – Townsquare Interactive Location: In-office role at our Uptown Charlotte office Build Your HR Career with a Growing Organization! Ready to grow your career in Human Resources? As a Human Resources & Payroll Coordinator at Townsquare Interactive, you’ll play an important role in supporting our employees and managers throughout the employee lifecycle while gaining hands-on experience across payroll, onboarding, HR operations, employee support, and more. This is an opportunity to take ownership of key HR processes, including semi-monthly payroll and new hire onboarding, while working closely with our HR team and leaders across the organization. If you’re organized, detail-oriented, and enjoy helping people while keeping things running smoothly behind the scenes, this could be a great next step in your HR career. Why Townsquare Interactive? We’re on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them—like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best.

Requirements

Bachelor’s degree (required)
Experience with Microsoft Office Suite and Outlook
Strong attention to detail and a high degree of accuracy, particularly when working with payroll and employee information
Excellent organization and time-management skills with the ability to manage multiple responsibilities and deadlines
Strong written and verbal communication skills
A customer-service mindset and the ability to work effectively with employees and leaders at all levels
Ability to handle confidential employee and payroll information with discretion
A proactive approach and willingness to take initiative
Ability to work independently while collaborating effectively as part of a team
Comfort working in a fast-paced environment and adapting as needs change
Ability to work 5 days per week in our Uptown Charlotte office

Nice To Haves

Previous experience in Human Resources, payroll, HR operations, or employee administration preferred

Responsibilities

Manage and process semi-monthly payroll, ensuring accuracy and timely completion
Review and process payroll-related changes, including new hires, terminations, pay changes, deductions, and other employee updates
Research and resolve payroll discrepancies and respond to employee payroll questions
Own the new hire onboarding process, including preparing offer letters, processing new hires and onboarding tasks within the HRIS, completing required documentation, and coordinating pre-employment and onboarding activities
Maintain accurate personnel records in compliance with applicable legal requirements
Monitor the HR inbox and respond to employee and manager questions, escalating matters to HR leadership as needed
Process employee pay and job changes and assist with employee terminations
Assist with Leaves of Absence and ADA accommodations
Assist with Exit and Stay Interviews as needed
Assist with coordinating and facilitating monthly employee HR training sessions
Run and maintain various HR and payroll reports on a weekly, monthly, and as-needed basis
Support HR leadership with research, special projects, and department initiatives
Provide excellent customer service and timely support to employees and managers who contact the HR department
Perform other duties as assigned