Human Resources Partner - Employee Relations

Skookum•Spokane, WA
•$39 - $45•Onsite

About The Position

Tessera is hiring a Human Resources Partner – Employee Relations in Spokane, Washington. The role provides HR subject-matter support to a cross-functional team led by a Regional Vice-President and works with Tessera HR professionals to identify problems, establish preventative systems, and continuously improve processes. The HR Partner supports approximately 300 employees and handles employee relations, conflict resolution, labor relations, training, and employment-law support. The position requires sensitivity to business needs and adaptability, along with a mission-driven commitment to working with a diverse population, including people with disabilities. This is a non-exempt, full-time position with a Monday–Friday schedule of 7:00 a.m.–3:30 p.m.; start and end times may be flexible depending on scheduling needs. The role is based in Spokane, Washington, requires travel to Tessera sites, and may occasionally require supporting employees in different time zones. Compensation is $38.54–$44.68 per hour.

Requirements

  • Bachelor's degree in Human Resources is required; a combination of education and prior experience will be considered.
  • Three to five years of prior experience in Human Resources, Employee Relations, Social Services, Education, or Disability Support Services is required.
  • Knowledge of and ability to apply local and federal labor laws and regulations and general HR standards.
  • Proficiency using HRIS systems.
  • Valid state driver's license and ability to obtain and maintain coverage under Tessera's insurance.
  • Ability to obtain and maintain applicable security clearances and installation access; a background check and E-Verify will be conducted.
  • For access to a federal military installation, a REAL ID-compliant driver's license or acceptable alternative, such as a U.S. passport or military ID, is required.
  • Ability to occasionally support employees in different time zones and travel to Tessera sites.

Nice To Haves

  • Previous Workday experience is highly preferred.

Responsibilities

  • Provide professional customer service and maintain effective relationships with employees, colleagues, unions, other agencies, and community members.
  • Help new employees transition into Tessera's culture and understand their position expectations.
  • Communicate and provide training on HR policies, procedures, laws, standards, and government regulations to employees and management.
  • Maintain working relationships with union officials and support implementation of labor-contract policies concerning wages, hours, and working conditions.
  • Maintain and process personnel records and reports in Workday; process employee status changes, enter or retrieve HRIS data, prepare reports, verify records, document adjustments, and maintain confidentiality.
  • Monitor, maintain, and update worksite posters to support compliance with federal and state regulations.
  • Participate in problem solving and conflict resolution; interpret and apply HR rules and policies fairly and advise managers on employee relations, union matters, classification, performance management, grievances, leave, accommodations, fitness-for-duty coordination, employee development, discipline, terminations, and reductions in force.
  • Review requests for exceptions to Tessera policy and make recommendations.
  • Investigate grievances, complaints, and appeals; prepare documentation and recommend Tessera's position; work with employees, representatives, supervisors, managers, and legal counsel toward resolution.
  • Assist with or administer leave requests under FMLA, ADA, and applicable state and local leave laws.
  • Support the Regional Vice-President and Project Manager with union negotiations, drafting memoranda of understanding, and building partnerships with union representatives.
  • Work with supervisors and managers on disciplinary actions; write or edit disciplinary actions, Performance Improvement Plans, and other formal documentation.
  • Maintain HR knowledge through continuing education on practices, laws, and trends; recommend improvements to the Senior HR Partner and HR team.
  • Assist managers and supervisors with occupational medical requirements, including arranging testing clinics, issuing vouchers, and answering questions.
  • Participate in evaluation and development of HR and cross-functional team goals.
  • Assist the Regional Vice-President and managers with Department of Labor compliance, including SCA, DBA, and FLSA requirements.
  • Support alignment between Tessera's and employees' goals and safeguard Tessera's interests.
  • Demonstrate and support Tessera's culture and commitment to excellence.
  • Assess employee morale and suggest improvements to the Project Manager and Regional Vice-President.
  • Work with employees' designated Vocational Specialists and supervisors on concerns or employee-relations issues that may relate to disabilities.
  • Identify and recommend training topics and resources; assist with or conduct training and presentations, including supervisor training, respectful workplace, diversity and inclusion, and anti-harassment topics.
  • Complete exit interviews for voluntary terminations and enter them into the HRIS; assist with the annual Employee Engagement Survey.
  • Assist managers and supervisors with the reasonable-suspicion drug-screening process.
  • Process unemployment-claim appeals and participate in unemployment hearings.
  • Work with managers, supervisors, and recruiters to update job descriptions.
  • Coordinate mandatory Employee Assistance Program referrals and documentation.
  • May represent Tessera at job fairs and other outreach events and assist with onboarding paperwork, required forms, and I-9/E-Verify processes.
  • Assist Payroll by explaining payroll discrepancies or policies and completing employment verifications.
  • Participate in departmental and cross-functional team meetings and projects.
  • Travel to Tessera sites and occasionally support employees in different time zones.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, life, and short-term disability insurance.
  • Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90 days of employment.
  • Flexible Spending Accounts for medical and dependent care.
  • 11 paid federal holidays, accrual of 12 paid vacation days, and paid sick leave.
  • Potential shared-earning bonus.
  • Tuition assistance after one year of employment and potential scholarships for qualified dependents.
  • Professional development, certifications, and training opportunities.
  • Verizon wireless discount.
  • Employee Assistance Program and wellness program.
  • Public Service Loan Forgiveness eligibility for full-time employees.
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