Human Resources Partner - Employee Relations

Tessera•Spokane, WA

1d•Onsite

About The Position

Tessera is hiring a Human Resources Partner to provide HR support to a cross-functional team led by a Regional Vice-President and to support the HR needs of approximately 300 employees. The role focuses on employee relations, conflict resolution, labor relations, training, employment law support, and effective HR processes. The position requires sensitivity to business needs and adaptability, as well as a commitment to Tessera’s mission of creating employment opportunities for people with disabilities and veterans. The HR Partner advises and supports employees and managers on HR policies, procedures, laws, standards, and government regulations. The role manages employee relations matters, union issues, grievances, leave coordination, accommodations, performance management, discipline, terminations, and related documentation. It also maintains employee records in Workday, supports compliance and occupational medical requirements, contributes to training and process improvement, and works with leaders, union representatives, legal counsel, employees, and community partners. This is a full-time, non-exempt position based in Spokane, Washington. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with flexible start and end times depending on scheduling needs. Occasional support for employees in different time zones and travel to Tessera sites are required. Compensation is $38.54–$44.68 per hour. Tessera is a national nonprofit government contractor operating in 15 states and the District of Columbia, with more than 2,000 employees. The organization emphasizes inclusive employment, workforce development, customer service, employee growth, safety, and a respectful workplace.

Requirements

Bachelor’s degree in Human Resources is required.
Three to five years of experience in Human Resources, Employee Relations, Social Services, Education, or Disability Support Services is required; a combination of education and experience will be considered.
Knowledge of and ability to apply local and federal labor laws and regulations and general HR standards.
Proficiency using HRIS systems.
Valid state driver’s license and ability to obtain and maintain coverage under Tessera’s insurance.
For access to federal military installations, a REAL ID-compliant driver’s license or acceptable alternative, such as a U.S. passport or military ID.
Ability to obtain and maintain applicable security clearances and installation access.
Must complete a background check and E-Verify process.
Ability to travel to Tessera sites and occasionally support employees in different time zones.

Nice To Haves

Previous Workday experience is highly preferred.

Responsibilities

Provide HR support as a subject matter lead to a cross-functional team led by a Regional Vice-President and support HR needs for approximately 300 employees.
Provide professional customer service and maintain effective relationships with employees, colleagues, unions, other agencies, and community members.
Support new employees in transitioning to Tessera’s culture and role expectations.
Communicate and assist with training on HR policies, procedures, laws, standards, and government regulations.
Maintain working relationships with union officials and support implementation of labor-contract policies concerning wages, hours, and working conditions.
Maintain and process personnel records and reports in Workday, including employee-status changes; enter and retrieve data, prepare reports, verify records, document adjustments, and protect confidentiality.
Monitor and update worksite posters to support compliance with federal and state regulations.
Participate in problem solving and conflict resolution, applying HR rules, policies, and program requirements fairly and impartially.
Advise managers on employee relations, union matters, classification, performance management, grievances, leaves, disability accommodations, fitness-for-duty coordination, employee development, discipline, terminations, and reductions in force.
Review requests for policy exceptions and make recommendations.
Investigate and document grievances, complaints, and appeals, and recommend Tessera’s position on them.
Respond to employee complaints, harassment allegations, and grievances; work with employees, representatives, supervisors, managers, and legal counsel toward resolution.
Assist with or administer leave requests under FMLA, ADA, and state and local leave laws.
Support the Regional Vice-President and Project Manager with union negotiations, drafting memoranda of understanding, and building relationships with union representatives.
Work with supervisors and managers on disciplinary actions; write or edit disciplinary actions, Performance Improvement Plans, and other formal documentation.
Maintain proficiency in HR topics and continue education on best practices, laws, and trends; recommend process improvements to the Senior HR Partner and HR team.
Assist managers and supervisors with occupational medical requirements, including arranging testing clinics, issuing vouchers, and answering questions.
Participate in developing HR and cross-functional team goals.
Assist the Regional Vice-President and managers with Department of Labor compliance, including SCA, DBA, and FLSA requirements.
Support alignment between Tessera’s and employees’ goals and uphold Tessera’s culture and commitment to excellence.
Assess employee morale and suggest improvements to the Project Manager and Regional Vice-President.
Coordinate with employees’ designated Vocational Specialists and supervisors on concerns or employee relations matters that may relate to disabilities.
Identify and recommend training topics and resources; assist with or conduct presentations and training as requested.
Conduct exit interviews for voluntary terminations and enter information into the HRIS.
Assist with coordinating the annual Employee Engagement Survey.
Assist managers and supervisors with the reasonable-suspicion drug-screening process.
Process unemployment-claim appeals and participate in unemployment-claim hearings.
Work with managers, supervisors, and recruiters to update job descriptions.
Coordinate mandatory Employee Assistance Program referrals and documentation.
May represent Tessera at job fairs and other outreach activities.
May assist with onboarding paperwork, required forms, and the I-9/E-Verify process.
Assist Payroll by explaining payroll discrepancies or policies and completing employment verifications.
Participate in departmental and cross-functional team meetings and projects.
Occasionally support employees in different time zones and travel to Tessera sites.
Perform other duties as assigned.

Benefits

Medical, dental, vision, life, and short-term disability insurance.
Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90 days of employment.
Medical and dependent-care Flexible Spending Accounts.
11 paid federal holidays.
Accrual of 12 paid vacation days and paid sick leave.
Potential shared-earnings bonus.
Tuition assistance after one year of employment and potential scholarships for qualified dependents.
Professional development, certifications, and training opportunities.
Verizon wireless discount.
Employee Assistance Program.
Wellness program.
Public Service Loan Forgiveness eligibility for full-time employees.