ELDE - Human Resources Operations Supervisor

City of Oakland•Oakland, CA

3d•Onsite

About The Position

The City of Oakland is seeking a detail-oriented, hands-on Human Resources Operations Supervisor to perform and oversee critical HR operations that support accurate employee and position information across the organization. This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules (per Charter Section 902f). Exempt Limited Duration positions may not exceed a period of one year. The Human Resources Operations Supervisor is a working supervisor who will perform technical and operational assignments while directing, reviewing, and quality-checking the work of assigned staff. The position requires the ability to balance an individual workload with responsibility for ensuring that work performed by staff is accurate, complete, timely, and consistent with established procedures and requirements. The position plays an important role in maintaining the accuracy and integrity of HR information and records, including employee and position information that supports payroll and other City processes. The incumbent will work closely with the Finance Department and other City departments to resolve discrepancies, coordinate information, and support accurate and timely processing. While the position works closely with Finance/Payroll, it is an HR operations position within the Employment Operations Services Division of HR and has responsibility for HR processes and information that support those functions. This position requires exceptional attention to detail, sound judgment, strong organizational skills, and the ability to identify errors or discrepancies that may not be readily apparent. The successful candidate will be equally comfortable performing detailed technical work, reviewing the work of others, and addressing issues to ensure the accuracy and reliability of HR information.

Requirements

Associate's degree from an accredited college or university in human resources, business management, public administration, information systems, or a closely related field.
Five (5) years of progressively responsible experience performing human resources operations, personnel administration, HRIS administration, employee and position data management, or closely related work, including at least one (1) year of supervisory experience supervising technical staff performing related work.
Incumbents in this classification may be required to travel to various locations to perform assigned duties and must be able to do so in a timely and reliable manner.
A valid California driver’s license is required only when operating a vehicle is an essential function of the position.

Nice To Haves

A Bachelor's degree in one of these fields is highly desirable.
Experience working in a public sector agency is highly desirable.

Responsibilities

Performing hands-on HR operations work involving detailed employee, position, and personnel information while balancing an individual workload with supervisory responsibilities.
Supervising and reviewing the work of assigned staff, providing direction, technical guidance, and feedback while ensuring work is accurate, complete, and timely.
Auditing and maintaining the accuracy of HR information, identifying discrepancies and errors, researching issues, and coordinating appropriate corrections.
Supporting accurate HR/Payroll and related City processes by ensuring employee and position information is complete, accurate, and timely, and working closely with Finance to resolve discrepancies.
Establishing and maintaining effective quality-control practices, procedures, and workflows that promote consistency, accuracy, and reliable service delivery.
Researching and resolving complex HR operations issues and collaborating with HR staff, Finance, and City departments to address problems and improve processes.

Benefits

37.5 hour work weeks
15 paid holidays
Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages.
The City of Oakland does not participate in Social Security
Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
Dental: Delta Dental full premium for employees and eligible dependents
Vision: VSP full premium for employees and eligible dependents
Sick leave: Employees accrue 12 days per year
Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training.