Human Resources Operations Specialist

Groundworks•Virginia Beach, VA

7d•$50,000 - $70,000•Hybrid

About The Position

The Human Resources Operations Specialist is responsible for providing comprehensive HR support across a fast-paced, multi-site, multi-state organization. This role partners primarily with HR team members to drive consistent HR practices, support change initiatives, and ensure compliance with federal, state, and local employment laws. The ideal candidate thrives in a dynamic environment, demonstrates sound judgment, and adapts quickly to evolving business needs.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field.
1+ years of HR experience, preferably in a specialist capacity.
Knowledge of federal, state, and local employment laws and regulations.
Proficiency in Excel, Microsoft Office Suite and other data management tools.
High level of professionalism, discretion, and confidentiality
Exceptional interpersonal and communication skills with the ability to build strong relationships across all levels of the organization.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Preferred background in Field support.
Experience handling employee relations matters and conducting investigations is preferred.
Experience in coaching leaders.
Proficiency in Workday HRIS, including transaction processing and reporting is preferred.
Certification in HR (e.g., SHRM-CP, PHR) is a plus.

Responsibilities

Serve as member of the Groundworks HR Operations Center of Excellence as a part of a centralized team to deliver best-in-class HR services and Employee Relations.
Support HR Generalists in providing guidance on employee relations matters, performance management, investigations, and corrective action.
Support HR Generalists to conduct Employee Relations investigations with detailed documentation.
Collaborate within immediate HR team, with Division HR Business Partners, and cross-functionally with Payroll, Benefits, Talent Acquisition, and Legal.
Leverage Workday to process HR transactions, including employee data changes, position management and onboarding workflows.
Support compliance audits and maintain required employment documentation.
Ensure compliance with multi-state employment laws, company policies, and regulatory requirements.
Ensure accuracy and timeliness of HRIS transactions while maintaining data integrity.
Prepare HR reports and provide insights and trends to drive business objectives.
Create and update Standard Operating Procedures (SOPs) and job aids to align with business and HR processes. Ensure documentation is clear, accessible, and promotes operational efficiency.
Collaborate on initiatives to build a positive workplace culture and enhance internal communication.
Guide and support managers and employees through performance appraisal processes.
Assist in developing and implementing action plans based on engagement survey results.
Other duties as assigned.