HUMAN RESOURCES OPERATIONS LEAD

Arizona Department of Administration•Phoenix, AZ

1d•Onsite

About The Position

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Human Resources Operations Lead. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Requirements

Knowledge in ADOA and DES rules, policies, and procedures related to work assignment.
Knowledge in AZ360 screens and their uses.
Knowledge in Documentation and forms required to process personnel actions.
Knowledge in The state's appraisal system.
Knowledge in ADOA salary structure.
Knowledge in ADOA classification/compensation guidelines and forms used.
Knowledge in Computer programs, such as Google suite, etc.
Knowledge in DES organizational structure and the services provided.
Knowledge in Personnel processes and procedures.
Knowledge in Research methods and reporting techniques.
Knowledge in Operational/programmatic structures.
Skills in Prioritizing among conflicting needs and organizational skills with emphasis on follow through.
Skills in Establishing and maintaining effective interpersonal relationships.
Skills in Excellent written and oral communications.
Skills in Reviewing personnel actions and the documents attached.
Skills in Analyzing documentation for accuracy and completion.
Skills in Using databases to enter and retrieve information.
Skills in Researching, collecting, and analyzing data and reports.
Skills in Develop and implement various improvement initiatives for assigned areas.
Skills in Multi-tasking.
Skills in Time management.
Ability to Establish priorities and complete actions timely and correctly.
Ability to Make independent decisions.
Ability to Plan and coordinate own work agenda.
Ability to Assign, review, and evaluate the work of others.
Ability to Monitor, track, and follow up on action items.
Ability to Work in a fast-paced environment.
Ability to Interact with a wide variety of entities, including DES Payroll and DES HRA.
Ability to Interprets and explains policies and procedures.
Ability to Maintain confidentiality.
Ability to Perform research, collect and analyze data and report information.
Ability to Analyze and resolve problems.
Ability to Comprehend and make inferences from written material.

Nice To Haves

Relevant HR Certification.

Responsibilities

Senior lead subject matter expert for all personnel actions/requests and classification/compensation for the division. Provides expert level technical analysis and review, guidance and training to other professionals within the division. Completes high-level projects, with time sensitive deadlines. Provides updates and reports on a full range of HR topics to the HR Business Partner and Executive Leadership Team.
Conducts in-depth analysis of project data, requirements, and impact; identify problem areas and determines how to resolve them. Performs extensive research and fact finding; analyze results and the application of appropriate regulations and policies in order to develop recommendations. Collects and runs reports to assist the unit with data analysis of relevant data.
Conducts quality assurance reviews for all personnel, classification/compensation, employee relations and staffing actions completed by staff. Supports team members' with their assigned actions in all HR functions through coaching and mentoring division management to create a fostering team culture. Provides training including but not limited to HR processes and procedures, classification/compensation, etc.
Monitors team performance and report metrics, discover training needs and provide coaching. Establishes operational standards and procedures that are leveraged to respond to employee and manager questions, ensures actions are processed accurately and processes are administered effectively and efficiently.
Serves as back up to the supervisor. Attend meetings in absence of the supervisor.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities