Human Resources Office Administrator

City of Springfield•Springfield, MO

About The Position

The City of Springfield is seeking a highly organized, detail-oriented, and service-focused Human Resources Office Administrator to support the day-to-day operations of the Human Resources Department. This position provides a broad range of administrative and HR support functions, with a particular focus on position control, employee movement and onboarding, records management, recruitment support, financial administration, and confidential employee information. The ideal candidate is someone who can manage competing priorities, exercise sound judgment, work independently, and navigate complex administrative processes while maintaining a high level of accuracy and confidentiality.

Requirements

A strong background in customer service, with a focus on providing friendly, solution-focused support, preferably in public-facing roles.
Excellent organizational skills, with the ability to manage multiple tasks and prioritize efficiently.
High attention to detail to ensure that tasks are completed accurately and with care.
Ability operate in a fast paced environment while still maintaining consistency with the applications of policies and procedures.
The ability to communicate clearly and professionally with a diverse group of internal and external stakeholders.
At least three years of responsible administrative office work.

Nice To Haves

Experience in a fast-paced, deadline-driven Human Resources office environment.
Previous experience in Human Resources including HRIS (Human Resources Information Systems) programs, or electronic records management experience.

Responsibilities

Coordinate position control activities for new and existing positions, ensuring position information is accurate, current, and properly maintained.
Perform quality assurance reviews related to employee onboarding and internal movement, helping ensure required processes and documentation are completed accurately.
Administer and maintain the Human Resources Department’s Records Retention program, ensuring records are appropriately organized, retained, and disposed of in accordance with established requirements.
Handle sensitive and confidential information on a regular basis, including Personally Identifiable Information (PII).
Demonstrating proficiency in software such as Excel, Outlook, HRIS, and related systems to ensure accurate data management, report generation, and scheduling.
Process and maintain a variety of administrative documents, including employment contracts, billing documents, iExpense reports, and other records.
Serve as the primary backup for the Human Resources front desk, providing professional and responsive service to employees, applicants, and visitors.