Human Resources Manager

Groups Recover Together, Inc.•Remote,

7h•$81,859 - $136,431•Hybrid

About The Position

At Groups, the Human Resources Manager serves as a strategic and operational partner responsible for fostering a compliant, engaged, and high-performing workplace culture. This role is primarily focused on employee relations, workplace investigations, performance management, policy interpretation, and risk mitigation, while also partnering closely with field leadership, corporate leadership, compliance and employees on a broad range of HR matters. The Human Resources Manager provides cross-functional support, as needed, across the People Team, including benefits administration, leave management, onboarding, HR operations, HR systems support, and regulatory readiness efforts in partnership with the Compliance and Licensing teams. This position also provides direct supervision, coaching, and development support to the HR Operations & Employee Relations Specialist. The ideal candidate demonstrates strong business acumen, sound judgment, professionalism, and the ability to effectively balance employee advocacy with organizational objectives in a fast-paced healthcare environment.

Requirements

Bachelor's degree in related discipline preferred; advanced degree a plus
PHR/SPHR or SHRM-CP/SCP preferred
Minimum of five years of human resources experience, including experience in employee relations, workplace investigations, performance management and team leadership
Experience supporting sites across multiple states required
Experience supporting healthcare, behavioral health or rapidly growing organizations preferred
Experience working in environments with complex employment law considerations strongly preferred
Experience supporting regulatory audits, licensing reviews, or accreditation activities in a healthcare environment preferred
Demonstrated experience conducting workplace investigations and preparing thorough, well-documented investigative findings and recommendations
Strong understanding of federal and state employment laws and regulations, including ADA, FMLA, FLSA, EEO, OSHA, and wage and hour compliance.
Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, and performance management
Demonstrated leadership skills with the ability to coach, mentor, and develop team members
Ability to exercise sound judgment, maintain confidentiality, and manage highly sensitive situations with professionalism and discretion
Proven ability to build credibility and effective working relationships across all levels of the organization
Strong conflict resolution, mediation, and problem-solving skills
Ability to work with a geographically dispersed and remote workforce
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail with the ability to work independently as well as part of a team
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, and policies
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Proficient with Google Suite, Microsoft Office Suite or related software
Experience with HRIS or HCM systems such as ADP

Responsibilities

Manage and resolve complex employee relations issues
Conduct and document effective, thorough and objective investigations involving harassment, discrimination, retaliation, policy violations, misconduct, and other employment-related concerns
Partner with leaders to address performance concerns through coaching, counseling, and corrective actions
Provide guidance regarding employee separations, including risk assessment and documentation review
Serve as a trusted advisor to employees and management regarding workplace concerns and conflict resolution.
Promote a positive employee experience and help foster a culture of accountability, engagement, and inclusion
Provide day-to-day supervision, guidance, coaching, and performance management for the HR Operations & Employee Relations Specialist
Maintain in-depth knowledge of federal, state, and local employment laws and regulations, including but not limited to EEO, ADA, FMLA, ADEA, FLSA, OSHA, wage and hour laws, and harassment/discrimination standards
Ensure HR practices, policies, procedures, and employment actions are compliant and consistently applied
Provide HR policy interpretation and guidance to leaders and employees
Assist in the development, implementation, and administration of HR policies, procedures, and employee handbook updates
Review and evaluate employee background checks and rehire eligibility determinations
Maintain accurate and confidential employee documentation and records
Partner with the Director of Licensing, Compliance team, and field leadership to support regulatory audits, accreditation reviews, licensing inspections, and other compliance-related activities
Build strong relationships with operational leaders and provide strategic HR guidance aligned with business objectives
Conduct regular meetings with field leadership to proactively identify organizational needs, workforce concerns, and engagement opportunities
Analyze trends and metrics to develop recommendations and action plans for senior leadership
Partner with leadership to develop and continuously improve employee engagement, recognition, retention and culture initiative
Support organizational change initiatives through effective communication, coaching, and change management practices
Support employee engagement initiatives, recognition programs, focus groups, and employee feedback efforts designed to improve retention and morale
Provide support and backup coverage for other HR functional areas, as needed, including benefits administration, leave management, HRIS processes, onboarding, and HR operations.
Partner with the Benefits Manager regarding ADA accommodations, FMLA administration, workers’ compensation coordination, and leaves of absence.
Perform other related duties as assigned.