Human Resources Manager - Hope Cooperative (aka TLCS, Inc.)

TLCS, Inc.

1d•Onsite

About The Position

Hope Cooperative is a nonprofit organization dedicated to moving individuals from instability to stability by providing permanent supportive housing, mental health services, substance-use rehabilitation, and life skills. The organization seeks motivated and committed individuals to join its team and contribute to solving homelessness and empowering the lives of people with mental illness by supporting independence and preventing homelessness.

Requirements

In depth, working knowledge of federal and California State employment laws and practices, especially with ERISA, COBRA, FSLA, DLSE, and wage and hour laws
Minimum of 3-5 years’ experience administering benefits and extensive knowledge of HR functions with an emphasis in benefits administration.
Two years proven track record in HR management
Ability to pass clearance of various agencies including but not limited to, the Department of Justice, the Federal Bureau of Investigation, the Department of Motor Vehicles, a third-party consumer reporting agency, and, perhaps, other agencies.

Nice To Haves

Bachelor’s Degree in Human Resources
Minimum of two years of experience with ADP Workforce Now Payroll and HRIS system is highly desirable
Non-profit social services experience is desirable.
Consumer of mental health services or a family member of a mental health consumer desirable.

Responsibilities

Develop, implement, and update HR policies and procedures to ensure compliance with federal, state, and local employment laws.
Monitor regulatory changes and recommend updates to maintain compliance and reduce organizational risk.
Ensure adherence to best practices in human resources and employment law.
Conduct regular internal audits of payroll, employee records, and HR practices to identify and mitigate legal and compliance risks.
Partner with leadership to address findings and implement corrective actions.
Provide ongoing training to managers on employment laws, regulatory requirements, and ethical practices.
Facilitate new manager onboarding related to HR policies, procedures, and compliance expectations.
Develop and implement learning and development programs to support employee growth.
Partner with the HR Manager and HR Director to conduct internal investigations and resolve employee concerns, complaints, and compliance issues.
Serve as a resource to managers and employees on policies, employment law, and workplace practices.
Oversee the preparation and submission of required federal and state reports, including EEO-1, VETS-4212, OSHA 300, Medicare, and other compliance-related filings.
Maintain accurate HR records and ensure proper documentation for audits and reporting requirements.
Serve as Custodian of Records (COR) for background check processes with FBI and DOJ, escalating concerns as appropriate.
Assist in oversight of recruitment, interviewing, and hiring processes, particularly for managerial and professional roles.
Partner with department leaders to identify staffing needs and required competencies.
Assist in the development and revision of job descriptions.
Oversee benefits administration, including vendor coordination, plan implementation, billing, and employee communication.
Participate in benefits evaluation, negotiations, and annual renewals.
Ensure accurate HRIS entry and maintenance of all benefits-related data.
Assist in oversight of all HRIS functions, ensuring data accuracy and system optimization.
Manage HR processes including onboarding, offboarding, personnel records, recruitment tracking, and reporting.
Evaluate and implement new HR technologies and systems as needed.
Act as a primary point of contact for employee HR inquiries.
Advise employees and managers on leaves of absence, including FMLA/CFRA, SDI, PFL, workers’ compensation, and related programs.
Support unemployment and workers’ compensation claims, including documentation review and response coordination.
Ensure confidentiality and protection of Protected Health Information (PHI) in accordance with HIPAA regulations.
Serve as a Mandated Reporter, including fulfilling “Duty to Warn” obligations as required by law.
Adhere to all organizational safety policies, including the Illness and Injury Prevention Plan (IIPP).
Research, design, and implement new HR programs to enhance employee experience and organizational effectiveness.
Prepare reports for budgeting, benefits analysis, and incentive programs.
Maintain awareness of HR trends, best practices, and legal updates through professional development and external engagement.
Partner closely with the co–HR Manager to ensure alignment and consistency across all HR functions.
Provide backup support for HR Generalist and Recruiter roles as needed.
Ensure predictable and reliable attendance.
Perform other duties as assigned.
Directly supervises the Human Resources Generalist II.
In collaboration with, or absence of, the co-Manager supervises the HR Generalist I, the Recruiter, and the HR /Admin Assistant.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

21 PTO days per year (4 weeks & 1 day)
26 PTO days after the 5th year (5 weeks & 1 day)
6 days paid sick time
11 paid holidays
1 Personal Day
Leadership Development!
Reimbursements!
Eligible for Government Loan Forgiveness Programs
Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage)
HSA Contributions
Flexible Spending Account
401k match
PTO Cash Out
Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more
Employee Assistance Program
Regular wage step scale increases
Flexible start/end times for some positions
iPhone with unlimited data for personal/professional use and laptop for some positions
Clinical Supervision towards licensure (for certain positions and upon approval)
CEU days for certain positions
Up to $500 CEU allowance for certain positions
Annual BBQ and staff appreciation awards
Annual Gift Card Program
Referral Bonuses