Human Resources Manager

Any Hour Group • Phoenix, AZ

9d • Hybrid

About The Position

Founded in 2021, the Any Hour Group has rapidly expanded to become a leading provider of home services across 29 locations in 10 states, boasting a dedicated team of over 1,600 members. Our commitment to delivering exceptional service and fostering a positive work environment has driven our success and growth. We pride ourselves on our innovative solutions and customer-centric approach, making us a trusted choice for homeowners. The Human Resources Manager plays a hands-on leadership role in overseeing daily HR operations and supporting a workforce that includes skilled field technicians, installers, apprentices, administrative staff, and management. This role is responsible for recruitment, employee relations, training, compliance, benefits administration, and performance management. The ideal candidate thrives in a fast-paced, people-centered environment and brings a strong understanding of employment practices in the trades.

Requirements

• Bachelor’s degree in Human Resources, Business, or related field required
• 5–7+ years of HR experience, with at least 3 years in an HR leadership role.
• Experience supporting skilled trades, construction, or field-based service organizations highly preferred.
• Strong working knowledge of employment laws, especially related to non-exempt and hourly workers.
• Proficient in HRIS systems and Microsoft Office Suite.
• Excellent communication, problem-solving, and interpersonal skills.

Nice To Haves

• HR certification (PHR, SHRM-CP) preferred.

Responsibilities

• Partner with sr. leaders in operations to assess, develop and refine organizational structures and team dynamics.
• Lead HR team to oversee new hire onboarding, ensuring timely completion of all documentation and effective integration into the organization.
• Serve as a trusted resource for employees, managers and field HR personnel providing guidance on policies, workplace concerns, and performance issues.
• Manage conflict resolution, coaching, corrective action, and termination processes with professionalism and compliance.
• Lead initiatives to improve employee satisfaction, retention, and company culture across locations.
• Ensure adherence to all local, state, and federal employment laws (including FLSA, FMLA, OSHA, wage and hour laws, and meal/rest break requirements).
• Conduct regular audits of timekeeping, I-9 documentation, and HR files.
• Update and enforce company policies, handbooks, and procedures based on current regulations and organizational needs.
• Support annual open enrollment, benefits questions, and claims support.
• Administer employee leaves (FMLA, disability, workers’ comp) and manage related documentation.
• Collaborate with payroll to ensure accurate processing of benefits and leave-related pay.
• Guide supervisors through performance review cycles, goal setting, and employee development plans.
• Support training initiatives for field and office roles, including safety, customer service, and leadership development.
• Assist in creating career paths and succession plans for key trade and operational roles.
• Maintain accurate employee records in the HRIS system and produce workforce reports as needed.
• Monitor key HR metrics such as turnover, absenteeism, and hiring trends to support data-informed decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager