Human Resources Manager

Circle K • Jacksonville, FL

31d • Onsite

About The Position

This role is responsible for maintaining relationships by developing an understanding of strategies and business operations, attending client meetings, assisting in presentation preparation, answering questions, and explaining policies and procedures. The Human Resources Manager will increase employee effectiveness by communicating job expectations, coaching, counseling, and disciplining employees, and communicating values, strategies, and objectives. This position will plan, monitor, and appraise job results, foster a climate conducive to offering information and opinions, and provide educational opportunities. The role maximizes diversity by identifying issues, coaching clients during the hiring process, and providing training and guidance. Responsibilities include responding to employment-related civil actions, federal agency charges, and employee complaints by conducting investigations, maintaining documentation, and partnering with legal counsel. The role resolves manager and employee dissatisfaction by investigating complaints and concerns, evaluating and offering possible courses of action, and providing advice, guidance, and direction. The Human Resources Manager maintains employee confidence and protects operations by keeping information confidential. This position ensures compliance with requirements, policies, and regulations by enforcing adherence to corporate systems, policies, and governmental laws and regulations, and advising management on needed actions. The role complies with federal, state, and local legal requirements by studying and reviewing existing and new laws, auditing and enforcing adherence to requirements, rendering opinions, and advising management on needed actions. The Human Resources Manager represents the organization by obtaining, clarifying, and verifying documentation of situations, meeting with government representatives (including attending hearings and/or mediation), studying and resolving complaints, and recommending remedies. The role maintains professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. This position contributes to team effort by accomplishing related results as needed. The role achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. The Human Resources Manager allocates program costs by preparing operational and risk reports for analyses. This position maintains staff by recruiting, selecting, and orienting employees. The role maintains staff job results by training, coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results. The Human Resources Manager maintains professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, or participating in professional societies. This position contributes to team effort by accomplishing determined Financial and Key Result Area targets pursuant to Company Plan guidelines. Circle K's mission is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.

Requirements

• Bachelor’s degree in business or related field preferred. Other combinations of job related experience and education that meet the requirements may be substituted.
• Three years of experience or more preferred; including minimum of 2 years of management responsibility.
• Experience with MS Outlook, Excel, PowerPoint and Word preferred.

Responsibilities

• Maintains relationships by developing an understanding of the strategies, business operations; attending client meetings; assisting in preparation of presentations; answering questions; explaining policies and procedures.
• Increases employee’s effectiveness by communicating job expectations.
• Coaches, counsels and disciplines employees; communicates values, strategies and objectives.
• Plan, monitor and appraise job results; foster a climate conducive for offering information and opinions; provides educational opportunities.
• Maximizes diversity by identifying issues; coaching clients during hiring process; and providing training and guidance.
• Responds to employment related civil actions, federal agency charges and employee complaints by conducting investigations, maintaining documentation and partnering with legal counsel.
• Resolves manager and employee dissatisfaction by investigating complaints and concerns; evaluating and offering possible courses of action; providing advice, guidance and direction.
• Maintains employee confidence and protects operations by keeping information confidential.
• Ensures compliance with requirements, policies and regulations by enforcing adherence to corporate systems, policies and governmental laws and regulations; advising management on needed actions.
• Complies with federal, state and local legal requirements by studying and reviewing existing and new laws; auditing and enforcing adherence to requirements; rendering opinions; advising management on needed actions.
• Represents the organization by obtaining, clarifying and verifying documentation of situations; meeting with government representatives which includes attending hearings and/or mediation; studying and resolving complaints; recommending remedies.
• Maintain professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Allocates program costs by preparing operational and risk reports for analyses.
• Maintains staff by recruiting, selecting and orienting employees.
• Maintains staff job results by training coaching, counseling and disciplining employees; planning, monitoring and appraising job results.
• Maintain professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies.
• Contributes to team effort by accomplishing determined Financial and Key Result Area targets pursuant to Company Plan guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager