Human Resources Manager

Pyramid Global Hospitality

About The Position

We are seeking a dynamic and engaging Human Resources Manager who is passionate about fostering a culture rooted in our “Be the Difference” and "People First" philosophy. This role partners closely with the General Manager and hotel leadership team to drive service excellence through strategic initiatives in culture development, recruitment and retention, talent management, and employee coaching and performance support. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

Requirements

Human Resources Manager experience
Passion for fostering a culture rooted in "Be the Difference" and "People First" philosophy
Ability to partner with General Manager and hotel leadership team
Experience in culture development, recruitment and retention, talent management, and employee coaching and performance support
Familiarity with selection processes and onboarding
Knowledge of annual benefits enrollment, billing/reconciliations
Experience with internal communication management for employees
Ability to manage performance feedback and talent management
Experience facilitating training and onboarding
Experience developing and managing employee recognition programs
Experience administering employee engagement surveys and facilitating action plan development
Knowledge of federal and state labor law, including EEO, wage & hour, and regulatory agencies
Experience maintaining employee files for new hires and terminations
Proficiency in processing employee changes in an HCM platform
Experience conducting management training and advising on labor law issues
Ability to ensure management compliance with state and federal labor laws
Experience monitoring Workers Compensation programs
Knowledge of Pyramid Global Hospitality and hotel policies and procedures
Ability to provide cross-functional operational support
Commitment to upholding an "Open Door Policy"

Responsibilities

Partner with the hotel leadership to drive culture.
Assist with the hotel's talent & culture strategy, including all areas of the employee experience.
Assist with the selection processes and onboarding, ensuring the employment experience is in alignment with hotel culture.
Assist with local annual benefits enrollment, billing/reconciliations, and ongoing team member questions and needs.
Internal communication management for employees includes bulletin boards, email, and social media.
Work with leaders to manage the performance feedback and talent management.
Facilitates training and on-boarding ensuring completion and compliance.
Partner with hotel leadership to develop and manage employee recognition programs.
Employee engagement surveys: administer surveys, facilitate action plan development, and follow up for ongoing improvement of the overall team member experience.
Maintain compliance with federal and state labor law, including EEO, wage & hour, and regulatory agencies.
Maintain and update necessary employee files for new hires and terminations.
Ensures that all employee changes are processed promptly in the HCM platform.
Conduct management training and advise management on labor law issues.
Ensure management complies with all current state and federal labor laws.
Monitor Workers Compensation programs, ensuring claims and reports are submitted on a timely basis.
Ensure compliance with all Pyramid Global Hospitality and hotel policies and procedures.
Provide cross-functional operational support across all departments to ensure seamless service delivery and efficient daily operations.
Uphold our “Open Door Policy” with employees to ensure the atmosphere is one of management involvement.