Human Resources Manager

Covenant Care + Covenant Living•Edmonton, AB

8d•Hybrid

About The Position

Covenant Care and Covenant Living is seeking a Human Resources Manager who leads with integrity, professionalism, and a strong commitment to supporting people and organizational success. This role is ideal for a values‑driven HR professional who thrives in complex environments and is passionate about coaching leaders, strengthening workplace culture, and supporting positive employee and labour relations. Reporting to the Senior Manager, Human Resources, the Human Resources Manager is responsible for advising, coaching, and supporting leaders in all aspects of human resource management, including talent acquisition and retention, employee and labour relations, performance management, attendance management, disability and return-to-work processes, and policy interpretation and development. This role operates with a high degree of independence and requires strong critical thinking, sound judgment, and the ability to manage complex and sensitive issues with professionalism and discretion. The Human Resources Manager will: Model the organization’s mission, vision, and values, consistently representing Covenant professionally and positively Collaborate effectively as a professional team player, supporting the achievement of Covenant’s mission, vision, and values Engage and mobilize leaders and teams to fulfill Covenant’s mission, vision, values, and strategic objectives Role Overview The Human Resources Manager will lead the HR team and deliver comprehensive HR services across all sites. The role will build a strong HR function and serve as a trusted advisor to leaders in fostering engaged, high-performing teams. This role requires a strong foundation in employee and labour relations, experience working within unionized environments, and the ability to manage competing priorities in a dynamic and often complex workplace.

Requirements

Post-secondary education in Human Resources, Labour Relations, or a related field (certificate, diploma, or degree required)
An equivalent combination of education and experience may be considered
Minimum of five years of progressive Human Resources management experience, including leading HR teams and supporting organizational leaders
Demonstrated expertise in employee and labour relations, talent acquisition, workforce planning, and employee engagement
Experience working in a unionized environment is strongly preferred
Chartered Professional in Human Resources (CPHR) designation is preferred
Strong knowledge of employment legislation and labour relations principles
Demonstrated experience conducting workplace investigations and managing complex HR issues
Demonstrated business acumen and the ability to support operational and organizational goals through effective HR programs, practices, and decision-making
Strong communication, interpersonal, and relationship-building skills
High level of discretion, professionalism, and sound judgment
Ability to work independently and manage multiple priorities in a fast-paced environment
Strong problem-solving, analytical, and decision-making skills
Ability to work effectively with diverse individuals and stakeholders
Ability to drive and travel to multiple sites

Nice To Haves

Chartered Professional in Human Resources (CPHR) designation is preferred

Responsibilities

Advise, coach, and support leaders in performance management, attendance management, and employee and labour relations matters
Provide guidance on the interpretation and application of collective agreements, employment legislation, policies, and procedures
Lead and support the resolution of workplace issues, including conflict resolution and progressive discipline
Conduct workplace investigations (including harassment and discrimination), prepare investigation reports, and recommend follow-up actions
Participate in and support labour relations activities, including grievance resolution and collective bargaining processes
Maintain positive and collaborative working relationships with union representatives
Provide expertise in job evaluation, classification, and compensation recommendations
Support the development, review, and implementation of HR policies, procedures, and best practices
Work collaboratively with stakeholders to support return-to-work and Duty to Accommodate processes
Assist leaders in identifying appropriate workplace accommodations and modified duties
Develop and deliver training and presentations on HR-related topics for leaders and staff
Review HR metrics and trends with site leadership and recommend improvement strategies
Participate in HR projects and initiatives aimed at enhancing processes and service delivery
Oversee the Benefits team to support policy updates, benefit program administration, and annual renewals
Proactively address employee relations matters to support a respectful and inclusive workplace
Provide expert advice on complex and sensitive HR issues requiring diplomacy and discretion
Ensure compliance with collective agreements, legislation, and organizational policies
Promote consistent and fair application of HR practices across sites
Support leaders in implementing best practices in people management and decision-making
Use data, HR metrics, and insights to support informed decision-making
Identify opportunities for continuous improvement in HR processes and programs
Contribute to a culture of accountability, collaboration, and high performance