Human Resources Manager (Corporate Role)

Excel Hotel Group•San Diego, CA

2d•$90,000 - $100,000

About The Position

The Corporate HR Manager supports the operational human resources needs of the company overseeing a portfolio of primarily limited‑service properties. This role partners closely with property leaders, corporate leadership, and the Director of HR to ensure consistent HR practices, legal compliance, and a positive employee experience across a portfolio of properties. The HR Manager serves as a trusted advisor, providing expertise in employee relations, performance management, compliance, and HR operations.

Requirements

Bachelor's degree in human resources, Business Administration, or a related field required preferred.
High School diploma or equivalent required.
Minimum of 3–5 years of progressive HR experience, preferably within hospitality or multi-site operations.
Strong experience in employee relations, compliance, and HR operations.
HRIS experience required; Paycom experience strongly preferred.
Consistently demonstrates an adherence to company policies and procedures.
Understanding of HR principles, practices, and procedures.
Working knowledge of federal, state, and local employment laws.
Strong employee relations and conflict resolution skills.
Ability to coach and guide managers through sensitive workplace issues.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
High degree of discretion and professionalism when handling confidential information.
Maintains a positive and professional attitude and demeanor at all times.
Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.
Effective communication skills, with the ability to present information clearly in one-on-one and group settings with all levels of staff.
Ability to manage and prioritize multiple tasks and projects in a fast-paced environment.
Familiarity with HRIS platforms.
Excellent written and verbal communication skills.
Strong problem-solving skills and attention to detail.
Ability to work independently and collaboratively in a team environment.
Familiarity with labor laws and regulations applicable to the hospitality industry.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR-related software.

Nice To Haves

Experience with Paycom is preferred.
Fluency in the Spanish language strongly preferred.

Responsibilities

Employee Relations & Investigations Ensure consistent application of company policies, procedures, and employee relations practices across all hotel properties.
Review corrective action documentation to ensure consistency, accuracy, and compliance with company policy and employment laws.
Serve as the primary point of contact for complex employee relations matters across all properties.
Conduct thorough, timely, and impartial workplace investigations, including interviews, documentation, and findings reports.
Provide guidance to General Managers and department leaders on corrective action, conflict resolution, and performance improvement plans.
Ensure consistent application of company policies and adherence to federal, state, and local employment laws.
HR Operations & Compliance Support the Director of HR in maintaining compliant HR practices across all properties.
Maintain accurate, organized, and confidential HR records, including personnel files, I-9s, training documentation, workers’ compensation, leave, and benefits records.
Monitor changes in employment law and assist in updating policies, handbooks, and procedures.
Oversee compliance with wage and hour regulations, leaves of absence, I‑9, and recordkeeping requirements.
Assist with internal audits of personnel files, I-9's, onboarding processes, and safety documentation.
Talent Management & Recruitment Support Assist with workforce planning, staffing forecasts, and succession planning.
Support onboarding and orientation programs to ensure consistency and quality across properties.
Training & Development Facilitate or coordinate training on HR policies, leadership development, harassment prevention, and performance management.
Support the rollout of corporate training initiatives and brand‑required programs.
Coach managers on effective leadership, communication, and employee engagement strategies.
Workers Comp & Leave Administration Coordinate and manage workers’ compensation claims, including claim reporting, communication with carriers, monitoring medical status, return-to-work programs, and maintaining accurate documentation.
Act as liaison between injured employees, General Managers, and insurance carriers.
Administer and track employee leaves of absence in compliance with federal, state, and local regulations, including coordination with workers’ compensation and benefit programs as applicable.
Support leave of absence administration, ensuring compliance with FMLA, ADA, and state‑specific leave laws.
Partner with payroll and benefits vendors to resolve issues and ensure accurate processing.
HR Systems & Reporting Maintain accuracy of employee data in HRIS systems.
Prepare HR metrics and reports for leadership, including turnover, staffing levels, and employee relations trends.
Support system implementations, upgrades, and process improvements.
Talent Management & Recruitment Support Assist with workforce planning, staffing forecasts, and succession planning.
Support onboarding and orientation programs to ensure consistency and quality across properties.
Promote a positive and professional work environment by reinforcing company values and culture.
Participate in HR projects, audits, and process improvement initiatives.
Perform other duties as assigned by the Director of Human Resources.