Human Resources Manager | Full Time Year Round

Boyne ResortsLincoln, NH
Onsite

About The Position

This role is responsible for developing talent acquisition processes, team member learning and development programs, and communication methods across various departments. The position also involves reviewing organizational structures to meet staffing needs and developing a predictive index program for recruiting. Additionally, the Human Resources Manager will oversee the daily workflow for HRIS and Team Member Services, ensuring compliance with federal and state laws, and coordinating communication strategies for managers and team members.

Requirements

  • Diverse knowledge of human resources or relevant business experience, employment, training programs, employee relations and management practices.
  • Ability to gain understanding of corporate and property specific policies and procedures.
  • Experience and knowledge of State and Federal employment laws and regulations.
  • Ability to read, analyze, and interpret related documents.
  • Ability to respond to common inquiries or complaints from team members or customers.
  • Ability to effectively present information to management.
  • Basic mathematical skills are required.
  • Must be sufficient in problem solving skills.

Nice To Haves

  • Background in the hospitality/resort industry desired.
  • Preference is five plus years of either Human Resource or Business Management experience with progressive responsibility in a specialized field such as training and/or recruiting or best business practices and supervisory skills.
  • SHRM Member accepted.

Responsibilities

  • Develops the talent acquisition process, team member learning and development programs, and communication methods for a variety of departments.
  • Participates in review of department organizational structure to attract proper staffing needs.
  • Develop the predictive index program to assist with recruiting needs.
  • Works with team to enhance Boyne University training and ensures timely participation for team member development.
  • Customize and implement Loon’s training programs.
  • Responsible for overseeing the daily workflow for HRIS and Team Member Services functions.
  • Ensures that team members, the HRIS, and privileges are updated and in compliance with federal and state laws.
  • Coordinate communication methods and messages for managers and team members to streamline frequent updates.
  • Supports human resources team with daily functions through guidance and resources to accomplish established objectives.
  • Assists HR team members as needed in HRIS on-boarding and off-boarding during peak start and end of season updates.
  • Communicate with corporate human resource shared services team to maintain consistency with procedures, guidelines and practices, inform corporate management of potential issues.
  • Ability to communicate with all levels of team members and outside contacts.
  • Collaborate with managers on labor shortage to gauge and improve staffing levels, working conditions, and other matters which influence quality guest service and profitability.
  • Responsible for creating and implementing a Recruitment Plan to attract high level employees from local and non-local areas.
  • Provide data to managers of learning and development findings to grow company-wide training, departmental training, and team member safety training programs.
  • Ability to research, analyze, comprehend and act upon information and be aware of the business environment to effectively manage areas of responsibility.
  • Monitors department output of communication and messaging to inform, collect information and training messages.
  • Oversee upkeep of HR required documents.
  • Must maintain confidentiality at all levels including all team member files and records, verbal communication and the overall integrity of the Human Resources department.
  • Contribute to team effort by participating in Job Sharing, accepting diverse assignments; maintaining a positive and friendly attitude and demeanor in all internal and external interactions.
  • Report safety-related concerns or incidents to immediate supervisor.
  • Follow company and department safety policies and procedures.
  • Operate equipment in a safe manner that will not lead to injury of yourself or others.
  • Driving in accordance with the law and Loon Mountain policies.
  • Oversee 2-4 team members in the Human Resources Department.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
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