HUMAN RESOURCES MANAGER

Empower U Inc• Miami, FL, US, FL

42d•$65,000 - $85,000•Hybrid

About The Position

The Human Resources Manager is responsible for the day-to-day management and execution of human resources functions in support of the organization’s mission as a Federally Qualified Health Center (FQHC). This role oversees core HR operations including recruitment, employee relations, performance management, compliance, benefits administration, and policy implementation. Working in close partnership with the CFO and executive leadership, the HR Manager ensures that HR practices align with regulatory requirements, operational goals, and organizational culture while supporting a workforce committed to delivering high-quality, patient-centered care.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field required
Minimum of 5–7 years of progressive HR experience
Prior experience in a healthcare setting strongly preferred
Experience in an FQHC or community health center highly preferred
Experience with HR compliance, audits, and employee relations required
Strong knowledge of employment laws and HR best practices
Familiarity with HRSA regulations and FQHC operational requirements
Excellent interpersonal, communication, and conflict resolution skills
Ability to handle confidential information with discretion
Strong organizational skills and attention to detail
Proficiency in HRIS systems and Microsoft Office Suite
Ability to prioritize and manage multiple tasks in a fast-paced environment

Nice To Haves

Master’s degree preferred
SHRM-CP / SHRM-SCP or PHR / SPHR

Responsibilities

Manage daily HR operations, ensuring efficient and compliant service delivery across all HR functions
Maintain and continuously improve HR processes, workflows, and documentation
Serve as the primary HR contact for employees and managers on HR-related matters
Oversee full-cycle recruitment efforts, including workforce planning, job postings, candidate sourcing, interviewing, and onboarding
Partner with department leaders to understand staffing needs and develop recruitment strategies
Ensure compliance with FQHC staffing requirements and credentialing standards (as applicable)
Provide guidance and support to managers and staff on employee relations matters
Investigate employee complaints, grievances, and workplace issues in a timely and confidential manner
Foster a positive and inclusive work environment aligned with organizational values
Ensure compliance with federal, state, and local labor laws, including: FLSA, FMLA, ADA, EEOC, OSHA, HRSA and FQHC-specific requirements
Maintain accurate HR records, personnel files, and reporting documentation
Support audits, including HRSA Operational Site Visits (OSVs), and other regulatory reviews
Ensure compliance with HIPAA as it relates to employee information
Manage and administer the organization’s performance management system
Support managers in performance evaluations, disciplinary actions, and employee development planning
Monitor and promote accountability and alignment with organizational goals
Administer employee benefits programs including health, dental, vision, retirement, and leave programs
Support compensation practices including salary benchmarking and pay equity
Serve as liaison with benefits brokers and vendors
Oversee benefits enrollment, renewals, and employee education
Develop, update, and enforce HR policies and procedures in alignment with organizational and regulatory requirements
Ensure employee handbook remains current and compliant
Provide training and communication on policy changes
Coordinate employee training initiatives including compliance training (e.g., HIPAA, OSHA, workplace safety)
Support leadership development and workforce engagement programs
Track and maintain training records as required for compliance
Manage HRIS and ensure data integrity and reporting accuracy
Generate HR metrics and reports (turnover, vacancies, retention, etc.) for leadership
Use data insights to support decision-making and workforce planning
Partner with the CFO and leadership team on workforce planning and organizational initiatives
Provide HR guidance to department managers to strengthen leadership capabilities
Participate in organizational committees and strategic discussions as needed
May supervise HR staff (e.g., HR Generalist, Recruiter, or HR Coordinator) depending on organizational structure
Commitment to serving underserved and vulnerable populations
Alignment with the organization’s mission, vision, and values
Understanding of culturally responsive and equitable workforce practices
All employees are expected to support the mission, values, and goals of the organization and contribute to a culture of collaboration, compliance, and patient-centered care.