Human Resources Manager

Charter Next Generation•Massillon, OH

About The Position

At CNG, we are owners. We empower every individual to make a significant impact — because every moment matters. Whether you’re starting your career journey or aiming for the next level, we foster a supportive environment where your contributions are valued and celebrated. From supporting internal teams to developing next-gen materials, our professional roles span strategy, innovation, and purpose. At CNG, you’ll do work that matters—and own it all.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field or equivalent years of experience
5+ years of HR experience, with a minimum of 2 years in a manufacturing environment or relatable industry
Strong knowledge of employment laws and HR best practices
Experience with employee relations, recruitment, and performance management
Excellent interpersonal, communication, and conflict resolution skills
Ability to build trust and credibility with employees at all levels
Problem-solving abilities and sound judgment
Proficiency with HRIS systems and Microsoft Office suite

Nice To Haves

SHRM-CP/SCP or PHR/SPHR certification
Knowledge of lean manufacturing principles
Experience with HR metrics and analytics
Background in organizational development or change management

Responsibilities

Provide coaching and guidance to managers on employee relations, performance management, and team development
Participate in site leadership meetings and contribute to business planning
Identify workforce trends and recommend solutions to address current and future organizational needs
Interpret employee engagement data for assigned site. Partner with leaders to enable them to drive their own action plans related to improving employee engagement.
Manage employee relations issues, including investigations, conflict resolution, and disciplinary actions
Conduct regular floor walks to maintain visibility and build relationships with employees
Foster a positive work environment that promotes employee engagement and retention
Support communication between management and employees
Partner with leaders to identify and understand current and future talent needs, developing strategic recruitment plans in collaboration with the Talent Acquisition team to attract and secure qualified candidates.
Conduct new hire orientation and ensure smooth onboarding processes
Support performance management processes, including goal setting, reviews, and development planning
Assess workforce skill gaps and partner with the Culture and Employee Experience team to develop targeted learning programs that address business needs
Support managers with succession planning and career development initiatives
Conducting interviews throughout the employee lifecycle to drive understanding of culture, retention, and engagement.
Ensure compliance with federal, state, and local employment laws and regulations
Responsible for ensuring the accuracy of employee information by utilizing the shared services to maintain and update employee databases. Provides management with relevant reports as needed.
Support annual benefit enrollment processes
Coordinate compliance training programs for managers and employees
Provide audit support for internal and external HR-related audits
Implement corporate HR initiatives at the site level
Provide feedback to HR subject matter experts on program effectiveness and site-specific needs
Support change management efforts during organizational transitions