Human Resources Investigator (Immediate Opening)

IDEA Public Schools•Weslaco, TX

22d•Remote

About The Position

The HR Investigator is responsible for investigating and managing the most complex and sensitive HR related cases within IDEA, including company policy violations and other employee relations matters. The Investigator works collaboratively to deliver efficient and systematic resolution to investigations and serve as the in-house expert on investigation procedure and documentation. The role is expected to work effectively across geographical and cultural boundaries with an ability to discern systemic issues revealed during the investigative process. Additionally, this role will work as part of a team to develop and deliver trainings resulting in the prompt, impartial, and thorough investigation of allegations. This is a full-time remote position based in Texas, with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Travel is expected 10% of the time or as needed/required.

Requirements

Bachelor's Degree from an accredited college or university
Minimum 5 years of experience in Compliance, HR Compliance and /or HR Leadership - with previous experience in investigations
SHRM Investigator certification required, or ability to obtain it within 6 months of hire
Fluency in Spanish preferred
Travel 25% of the time, as required

Nice To Haves

Ability to maintain confidentiality, discretion, professionalism and integrity
Strong listening, interviewing, and technical report writing skills
Excellent organizational and time management skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining attention to detail
Strong problem solving and investigatory skills; ability to objectively identify, assess, resolve, and mitigate risk while ensuring optimal results or outcomes are achieved
Demonstrated ability to drive results through individual efforts and influencing others, without authority over them
Exceptional communication and presentation skills with an ability to effectively interact with all levels within an organization, as well as the ability to create and summarize detailed written reports
Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact and business acumen

Responsibilities

Complete 100% of investigations within timeline expectations according to federal/state law and/or IDEA policy.
Case manage 100% of investigations, regardless of assigned investigator, including tracking system, communication updates, and final findings reports.
Ensure investigation Standard Operating Procedure (SOP), policy, and resources are up to date and legally compliant, in coordination with Director of HR Compliance.
Ensure 100% of HR team and school, region, and organization leadership are trained in prevention, effective investigations, and legal compliance.
Operate with a people-centered approach in all interactions with staff, families, students, legal team, board members, and external stakeholders.
Maintain confidentiality, discretion, professionalism and integrity.
Utilize strong listening, interviewing, and technical report writing skills.
Demonstrate excellent organizational and time management skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining attention to detail.
Apply strong problem solving and investigatory skills; ability to objectively identify, assess, resolve, and mitigate risk while ensuring optimal results or outcomes are achieved.
Demonstrate ability to drive results through individual efforts and influencing others, without authority over them.
Utilize exceptional communication and presentation skills with an ability to effectively interact with all levels within an organization, as well as the ability to create and summarize detailed written reports.
Provide excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact and business acumen.