Human Resources Consultant (Employee Relations Investigator) - Austin Human Resources

City of Austin•Austin, TX

1d•$71,630 - $90,980•Hybrid

About The Position

Austin Human Resources is seeking an experienced and motivated Human Resources Consultant specializing in Employee Relations. This role serves as a trusted advisor for resolving Employee Relations (ER) inquiries and issues, navigating City policies, procedures, and employment laws. The position involves leading investigations into discrimination, harassment, sexual harassment, and retaliation claims, as well as conducting administrative reviews to ensure departmental policies align with City of Austin standards. The role is crucial for maintaining integrity, excellence, and making a positive impact in the workplace.

Requirements

Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned.
Knowledge of assigned human resources areas.
Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
Knowledge of city practice, policy and procedures.
Skill in oral and written communication.
Skill in planning and organizing.
Skill in data analysis and problem solving.
Skill in using computers, related software and large databases.
Skill in handling multiple tasks and prioritizing.
Ability to handle hostility, conflict, and uncertain situations.
Ability to mentor and train.
Ability to work with frequent interruptions and changes in priorities.
Ability to develop and maintain current knowledge in the assigned Human Resources areas.
Ability to establish and maintain good relationships with other City employees and the public.
Must be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Nice To Haves

Experience as a lead ER investigator, carrying a full investigation caseload, creating investigation records, plans, and reports.
Experience quickly learning and applying company policy, internal HR investigation procedures, and regulatory guidelines.
Trained or certified in mediation and/or alternate dispute resolution techniques, Labor and Employment Law, and experience responding to EEOC charges.
Ability to travel to more than one work location.

Responsibilities

Plans, designs, develops, implements, and evaluates major human resources programs within the area of specialization for Citywide use.
Provides advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of specialization.
Identifies, analyzes, and recommends solutions for various human resources problems within the area of specialization, monitoring implementation of agreed-upon actions until the problem has been resolved.
Advises and influences management in making sound human resources related decisions within the area of specialization.
Analyzes morale indicators and other personnel measurements, such as surveys, turnover, and grievances, and presents recommendations within the area of specialization for corrective action programs.
Ensures compliance with Federal and State laws, including reporting requirements.
Conducts training to departments in changes in policies, personnel procedures, and classification programs.
Observes, interviews, and surveys employees, and conducts group meetings to collect job, organizational, and occupational information.
Provide leadership for groups including other professionals and support staff in the area of specialization.
May manage entire program or programs.
Periodically act as a team leader to special task forces or teams.
Provide direction and/or guidance to less experienced human resources personnel.
Provide training to managers and others on human resources issues.
Lead critical investigations into discrimination, harassment, sexual harassment, and retaliation claims.
Conduct thorough administrative reviews, ensuring departmental policies are consistently aligned with City of Austin standards.