Human Resources Investigator (HRC3)

State of Washington•Thurston County – Olympia, WA

2d•Hybrid

About The Position

The Department of Licensing (DOL) is seeking a Human Resources Investigator to join their Human Resources Division. This role is crucial in ensuring employees are protected in the workplace by conducting unbiased investigations into allegations of employee misconduct. The DOL is a significant state agency that interacts with millions of residents annually and plays a vital role in their daily lives. The ideal candidate will be skilled in building trust, gathering information objectively, and handling sensitive conversations with professionalism and discretion, aligning with the department's values of Respect, Trust, Diversity, Inclusion, and Equity.

Requirements

Six (6) years of professional relevant professional human resource experience.
Two (2) years of experience using Microsoft Suite office products including Excel, Work, One Note, Outlook, and Teams.
One (1) year of experience conducting investigations or fact findings to include drafting formal letters and/or reports; applying strong documentation, analysis, and information gathering skills.
The ability to understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
The ability to promote and support a respectful, equitable, and inclusive workplace for all employees.
The ability to promote and support respectful, equitable, and inclusion delivery of services to customers.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.
Up to four (4) years of relevant education may substitute year for year for experience (Associates degree = 2 years, Bachelor’s degree = 4 years). Relevant education will include a focus on business, human resources, social or organizational behavioral sciences, or related field.

Nice To Haves

Professional Human Resource Certification (SPHR, PHR, SHRM).
Professional investigation certification from an accredited or recognized organization.
Experience interpreting laws, rules, and policies.
Experience building collaborative relationships with unions and navigating unionized work environments.

Responsibilities

Conduct unbiased workplace investigations related to employee misconduct, including allegations of discrimination, workplace violence, retaliation, sexual harassment, reasonable suspicion, and theft.
Develop interview questions.
Prepare comprehensive investigative reports with objective findings.
Draft disciplinary letters and related correspondence based on evidence.
Interview complainants, respondents, witnesses, and other involved parties.
Assess information for relevance and credibility.
Ensure timelines are met and procedures are followed in investigations.
Maintain accurate investigative records.
Independently compose and review written investigation reports and correspondence.
Conduct technical training and workshops for managers and supervisors.
Provide interpretation and explanation of WACs, RCWs, CBAs, and Policies and Procedures.
Write disciplinary letters with the direction of the Appointing Authority.