Human Resources Intern, Summer 2027

J.M. Smucker Co • Orrville, OH

4d • Hybrid

About The Position

As an intern within our Human Resources department, you will serve as a resource for current and former Smucker employees, their families, and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. You will also analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues and communicate resolutions to employees. You will make and strengthen connections throughout the company by aiding individuals in all areas of the organization. You will communicate directly with candidates to schedule interviews, coordinating timely schedule and ensuring excellent “candidate care” through the interview process. You will partner with third-party vendor to administer Pre-Employment screening process. You will acquire meaningful and translatable experience from the real work you will be provided, relationship management, and professional development. You will gain exposure to all areas of human resources, as well as choose an area of interest to specialize and provide escalation assistance in.

Requirements

• A Junior or Senior standing in school with requisite educational experience in Human Resources, or another relevant field.
• A well-rounded skill set including strong time-management, communication, teamwork skills, attention to detail, knowledge of standard business practices and professionalism in an HR environment as well as a passion for HR and serving our employee population.

Responsibilities

• Prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system.
• Serve as a resource for current and former Smucker employees, their families and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures.
• Make and strengthen connections throughout the company by aiding individuals in all areas of the organization.
• Analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling.
• Effectively resolve or escalate issues and communicate resolutions to employees.
• Communicate directly with candidates to schedule interviews, coordinating timely schedule and ensuring excellent “candidate care” through the interview process.
• Partner with third-party vendor to administer Pre-Employment screening process.
• Acquire meaningful and translatable experience from the real work you will be provided, relationship management, and professional development.
• Gain exposure to all areas of human resources, as well as chose an area of interest to specialize and provide escalation assistance in.

Benefits

• Networking events and social outings with fellow interns
• Access to a fully equipped fitness center, complete with a basketball court, indoor walking track, and recreational league sports
• The Orchard, our gourmet cafeteria, offering breakfast and lunch with seasonal and locally-sourced ingredients
• A competitive compensation package, including paid corporate holidays
• $18-$24/hr (actual rate dependent upon graduation year)
• A housing stipend for interns relocating for the program
• Unique opportunities to network and interact with company leadership
• Customized professional development sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed