Human Resources Information Systems Analyst I/II

City of Anaheim•Anaheim, CA

About The Position

The City of Anaheim is seeking a skilled and motivated Human Resources Information Systems (HRIS) Analyst I/II (DOE/DOQ) to join its Human Resources team. This position offers an exciting opportunity to support and improve the technology, data, and business processes that enable the City to effectively serve its employees and departments. The HRIS Analyst will work at the intersection of human resources, technology, data, and business operations, providing technical and functional support for HR systems and helping ensure that HR information is accurate, secure, accessible, and effectively used for decision-making. The successful candidate will have the opportunity to work on a variety of HR technology initiatives, including system configuration and enhancements, reporting and data analysis, system testing, process improvements, troubleshooting, vendor coordination, and end-user support and training. The position may be filled at either the HRIS Analyst I or HRIS Analyst II level, depending on the qualifications and experience of the selected candidate.

Requirements

HRIS I: One (1) year of experience in systems administration, requirements analysis, automated systems project management, technical support, or related field, supplemented by a bachelor’s degree in information technology, computer science, management information systems, or a related field.
HRIS II: Two (2) years of experience in systems administration, requirements analysis, automated systems project management, technical support, or related field, supplemented by a bachelor’s degree in information technology, computer science, management information systems, or a related field.
Knowledge of operations, services, and activities of a human resources information systems (HRIS) program
Knowledge of principles and practices of human resources administration, including personnel transactions, recruitment, benefits, payroll, compensation, leave administration, and position management
Knowledge of methods, practices, and procedures related to the implementation, configuration, maintenance, and support of automated human resources systems
Knowledge of principles of systems analysis, business process improvement, troubleshooting, and problem resolution
Knowledge of database concepts, reporting methodologies, data validation, and data integrity practices
Knowledge of software testing methodologies and documentation standards
Knowledge of principles and practices of project coordination, vendor support, training, and procedure development
Knowledge of analytical research techniques and report preparation
Knowledge of confidentiality and security practices related to employee information
Knowledge of applicable Federal, State, and local laws, codes, regulations, and policies related to human resources administration and information systems
Ability to organize and prioritize assignments
Ability to work independently and manage multiple priorities and deadlines
Ability to maintain confidentiality of employee information
Ability to make sound recommendations
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective working relationships with employees, departments, vendors, and others contacted in the course of work

Responsibilities

System configuration and enhancements
Reporting and data analysis
System testing
Process improvements
Troubleshooting
Vendor coordination
End-user support and training
Coordinate assigned human resources information systems implementations, enhancements, and upgrade activities
Apply technical and functional knowledge of HR systems, software applications, and business processes to support users and resolve system issues
Analyze user needs and assist with recommending system modifications and process improvements
Develop and maintain functional requirements, system documentation, reports, queries, data extracts
Develop and utilize SQL queries and reporting tools to extract, analyze, validate, and present human resources data from enterprise systems
Perform system testing, evaluate data, and validate system changes
Research, analyze, and document technical and functional issues and recommend solutions
Interpret system functionality, workflows, and data relationships
Coordinate with Information Technology staff, software vendors, and system users to resolve issues and implement improvements
Prepare technical and informational reports
Develop operational procedures, user guides, and training materials
Coordinate and provide user training