Human Resources Generalist

Topgum Canada LtdUS,

About The Position

The HR Generalist provides HR support for the U.S. facility and serves as a key partner to site leadership. This role delivers guidance on employee relations and compliance while ensuring alignment with broader North American HR practices. The position works independently, supports cross‑border initiatives, and contributes to HR process improvements across Canadian and U.S. operations.

Requirements

  • 10+ years of progressive HR experience, with strong generalist exposure.
  • Strong knowledge of U.S. employment legislation, and state-specific requirements.
  • Proficiency with HRIS systems, payroll inputs, and time/attendance systems.
  • Strong analytical and reporting skills with attention to detail.
  • Strong judgment, discretion, and decision making skills.
  • Ability to build trust and influence leaders at multiple levels.
  • Excellent communication, coaching, and conflict resolution abilities.
  • Ability to manage multiple priorities with minimal supervision.
  • Collaborative mindset with ability to work across borders.

Nice To Haves

  • Experience in a manufacturing, distribution, or industrial environment strongly preferred.
  • SHRM certification preferred.

Responsibilities

  • Provide front-line HR support to employees, supervisors, and managers in the U.S. facility.
  • Lead employee relations matters, including investigations, corrective actions, and documentation.
  • Advise managers on performance management, coaching, and conflict resolution.
  • Oversee full-cycle recruitment for U.S. roles, including sourcing, interviewing, and selection.
  • Lead onboarding and orientation programs that ensure consistency with North American processes.
  • Support workforce planning and talent pipeline development for critical roles.
  • Coordinate time & attendance, review hours, and provide accurate payroll inputs. Act as a backup for US payroll process as required.
  • Maintain HRIS data integrity and support reporting for U.S. workforce metrics.
  • Recommend process improvements to streamline HR operations across both countries.
  • Oversee immigration file including liaising with external partners and administering employee immigration files.
  • Ensure compliance with all U.S. federal and state employment laws.
  • Maintain employee documentation and records.
  • Support audits, inspections, and regulatory reporting.
  • Collaborate on cross border projects, including policy alignment, process standardization, and HR system enhancements.
  • Support North American engagement initiatives, training programs, and cultural alignment efforts.
  • Lead employee engagement initiatives, recognition programs, and communication activities for the U.S. site.
  • Deliver or coordinate training sessions (supervisory skills, DEI, compliance, safety, etc.).
  • Serve as a cultural ambassador and trusted advisor for employees.
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