Human Resources Generalist - 5238

BronxWorks • New York, NY

13d • $0 - $75,190

About The Position

The HR Generalist – Employee Relations & Talent Operations is a key member of the Human Resources team, supporting employee relations, performance management, talent acquisition, onboarding, and organizational development initiatives. The role partners with managers and employees to address workplace concerns, support investigations, guide performance management processes, and promote consistent application of HR policies and practices. It also supports talent acquisition, onboarding operations, and strategic HR projects intended to strengthen organizational effectiveness and employee engagement.

The position requires strong communication and writing skills, sound judgment, attention to detail, critical thinking, and the ability to identify and address HR risks proactively. The role collaborates with HR leadership and staff, and serves as a resource to managers and employees on HR policies, procedures, and best practices.

Requirements

• Bachelor's degree required, preferably in Human Resources, Business Administration, Public Administration, Organizational Leadership, or a related field.
• Minimum of 3 years of progressive Human Resources experience.
• Demonstrated experience in employee relations, workplace investigations, performance management, and recruitment.
• Experience reviewing and drafting performance improvement plans, disciplinary documentation, and other employee relations correspondence.
• Strong knowledge of progressive discipline principles and performance management practices.
• Excellent written communication skills, including the ability to prepare clear, objective, and professional documentation.
• Strong critical thinking, problem-solving, and analytical skills.
• Experience advising managers about employee performance and employee relations concerns.
• Proficiency with HRIS systems; ADP Workforce Now preferred.
• Advanced proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint.

Nice To Haves

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience in nonprofit, healthcare, behavioral health, social services, or community-based organizations.
• Experience supporting HR projects related to performance management, employee engagement, retention, compensation, or organizational development.
• Experience using workforce metrics and analytics to support decision-making.

Responsibilities

• Partner with managers and supervisors to address employee performance, conduct, attendance, and workplace concerns.
• Review performance improvement plans, corrective actions, written warnings, and performance evaluations for clarity, objectivity, consistency, and alignment with organizational standards.
• Help managers develop measurable performance expectations using SMART goals and performance-management best practices.
• Conduct workplace investigations into employee complaints, policy violations, conflicts, and other employee relations matters; prepare summaries, findings, and recommendations.
• Support conflict resolution and advise managers on employee relations concerns and supervisory practices.
• Identify employee relations risks and recommend interventions and corrective actions.
• Promote compliance with organizational policies, employment laws, and HR best practices.
• Participate in employee relations trend analysis and recommend improvements to engagement, retention, and workplace culture.
• Lead and support full-cycle recruitment, including vacancy intake, postings, screening, interview coordination, and offers using ADP Workforce Now.
• Partner with hiring managers on recruitment strategies and talent pipelines for critical and hard-to-fill roles.
• Review job descriptions for accuracy, compliance, and alignment with organizational needs and competencies.
• Screen candidates and provide hiring recommendations based on qualifications, experience, and organizational fit.
• Coordinate and participate in career fairs, recruitment events, networking opportunities, and community outreach.
• Track and analyze recruitment metrics, including vacancies, time-to-fill, source effectiveness, and outcomes, and recommend improvements.
• Build and maintain relationships with community organizations, educational institutions, and workforce development partners to support recruitment.
• Support onboarding to provide a positive and compliant new-hire experience; conduct and facilitate New Employee Orientation and related activities.
• Review and quality-check onboarding documentation and required pre-employment and onboarding requirements.
• Coordinate background screening, credential verification, and compliance-related onboarding activities.
• Maintain accurate employee records and HR documentation in ADP Workforce Now and other HR systems.
• Audit employee files, onboarding records, and HR data for compliance and quality.
• Participate in initiatives involving performance management, engagement, retention, job description development, and process improvement.
• Assist with implementation and administration of performance management programs and talent management initiatives.
• Compile and analyze HR information to support reporting, workforce analytics, and data management.
• Contribute to the development and improvement of HR policies, procedures, forms, and tools.
• Assist with compensation, benefits, and HRIS-related projects as assigned.
• Recommend and implement process improvements to enhance efficiency, service delivery, compliance, and employee experience.
• Collaborate with HR leadership and colleagues to ensure consistent HR practices across employee relations, recruitment, onboarding, and compliance.
• Serve as a resource to managers and staff on HR policies, procedures, and best practices; provide guidance on employee relations, investigations, workforce planning, and organizational initiatives.
• Participate in special projects and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level