Human Resources Generalist

Carlton Industrial Solutions•Greensboro, NC

5d•$70,000 - $90,000•Onsite

About The Position

Carlton Industrial Solutions is hiring an HR Generalist to support the well-being and success of associates across an assigned half of its branches. The role is the main HR point of contact for those branches and partners with the Vice President of HR and business leaders on employee needs, organizational changes, culture, compliance, and day-to-day HR operations. The HR Generalist also provides coverage for the other HR Generalist's branches when needed. The position leads employee relations, performance management, engagement, onboarding and offboarding, benefits administration, HRIS operations, compliance, and support for compensation processes. It is primarily in-office in Greensboro, North Carolina, or Fort Mill, South Carolina, with travel across the Mid-Atlantic and the company's growing footprint. The role has no direct reports and is salaried.

Requirements

Bachelor's degree in HR, Business, or a related field, or equivalent experience.
At least 5 years of progressive HR generalist or HR business partner experience.
Working knowledge of FLSA, FMLA, ADA, Title VII, and multi-state employment requirements.
Strong employee relations, investigation, and manager coaching skills.
Understanding of payroll, COBRA, HIPAA, EEOC, unemployment, 401(k), and flexible benefits regulations, with a commitment to ongoing learning.
Excellent written and verbal communication skills, sound judgment, and discretion with confidential information.
Experience managing an HRIS, payroll systems, and Microsoft 365.
Experience with HR performance metrics and organizational structure design.
Ability to sit or drive for extended periods, up to 8 hours a day.
Ability to lift 15 pounds at a time and occasionally up to 25 pounds.

Nice To Haves

PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
Experience in manufacturing, industrial, field-service, distributorship, or service business environments.
Experience supporting hourly, non-exempt, and technician workforces.
Experience with acquisitions, integrations, or organizational change.
Benefit plan design and administration experience.
Workers' compensation and OSHA compliance experience.
Hands-on experience using AI tools to improve HR work, such as drafting communications, analyzing data, or answering employee questions.
Experience with Paycom HRIS.

Responsibilities

Serve as the main HR point of contact for an assigned half of the branches, supporting employees and managers across a range of HR needs.
Provide support to the rest of the HR team, including covering the other HR Generalist's branches when needed.
Partner with the Vice President of HR on matters including restructuring, role changes, and integrations.
Partner with branch and business leaders to understand workforce needs and recommend HR solutions.
Manage onboarding and offboarding for assigned branches, including 30/60/90-day check-ins, related administration, and exit or stay interviews when needed.
Champion employee engagement through branch presence, feedback, follow-up, and alignment with C10 values.
Support associate communications and engagement campaigns, including Speak Up.
Serve as a contact for employee benefits and help associates understand available benefits.
Maintain accurate employee records and HRIS data, and analyze HR metrics such as turnover, engagement, and hiring to recommend actions.
Assist with reviewing and updating job descriptions and performance goals, and developing career ladders.
Advise managers on employee relations, including coaching, corrective action, and investigations.
Guide performance management, including reviews, goal setting, and improvement plans.
Develop, maintain, and steward corporate policies and procedures, and apply the Employee Handbook consistently.
Support compliance with federal and state employment laws across multi-state operations; monitor changes related to HIPAA, COBRA, FMLA, and discrimination, and communicate and train managers and associates on requirements and risks.
Lead day-to-day benefits administration, including open enrollment, vendor and carrier coordination, and eligibility and life-event processing; support ACA, ERISA, and COBRA compliance.
Lead HRIS administration as the subject matter expert, including configuration, data integrity, reporting, and training for the HR team and managers.
Support compensation processes, including job leveling, pay equity reviews, and merit cycles.
Participate in weekly safety briefs and safety initiatives.
Ensure timekeeping processes are completed to support payroll and benefits administration.
Perform other duties as assigned.