Human Resources Generalist - Operations

Old Colony Elder Services•Brockton, MA

About The Position

The Human Resources Generalist - Operations supports the day-to-day administration and operations of the Human Resources Department. The position provides support across HRIS administration, employee records, compliance, onboarding and offboarding, employee relations, benefits, workers' compensation, performance management, and other HR programs. The HR Generalist also serves as a backup to the Payroll Specialist and assists with payroll processing and related activities as needed. The position requires strong attention to detail, confidentiality, knowledge of HR practices and employment regulations, and the ability to manage multiple HR priorities in a growing organization. The role also supports employee leave administration, separations, unemployment claims, employment verifications, exit interview reporting, employee training and compliance deadlines, HR policies and procedures, reporting, operational trackers, employee inquiries, and departmental projects. Employees are expected to demonstrate OCES' CARE core values: commitment to staff, consumers, and the community; accountability, collaboration, and adaptability; respect, decency, and concern for others; and equity, justice, and inclusion for all.

Requirements

Strong working knowledge of human resources practices, employment laws, and HR compliance requirements.
Working knowledge of payroll processing, employee timekeeping, and benefits administration.
Excellent verbal and written communication and interpersonal skills.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
Ability to maintain confidentiality, exercise sound judgment, and handle sensitive employee information professionally.
Ability to work independently, identify discrepancies, resolve issues, and collaborate effectively with employees and management.
Proficiency in Microsoft Office Suite and HRIS/payroll systems.
At least 3 years of HR/payroll experience.
Must have a personal computer with secure internet access at home.

Nice To Haves

Bachelor's degree in human resources or a related field is highly preferred.
iSolved experience preferred.

Responsibilities

Provide day-to-day HR operational support and help ensure compliance with organizational policies, employment laws, and HR best practices.
Serve as backup to the Payroll Specialist by assisting with employee timecards, payroll processing, verification, reconciliation, and related activities.
Support employee benefits administration, including enrollments, changes, 401(k), workers' compensation, and employee inquiries.
Maintain accurate employee information in the HRIS/payroll system, including employee changes, data corrections, reporting, and personnel records.
Monitor I-9 and E-Verify compliance, conduct personnel file audits, and ensure required employee documentation is maintained.
Support employee leave administration, including tracking, documentation, benefits coordination, and return-to-work processes.
Assist HR management with employee relations matters, investigations, corrective actions, and related documentation.
Support employee separations, unemployment claims, employment verifications, and exit interview reporting.
Monitor required employee training, certifications, and compliance-related deadlines.
Assist with the development and maintenance of HR policies, procedures, checklists, and standard operating procedures.
Prepare HR reports, maintain operational trackers, respond to HR inquiries, and support departmental projects.
Perform other related duties as assigned.