SR Human Resources Generalist

ALLIANCE HEALTHCARE SERVICES, INCMemphis, TN
Onsite

About The Position

The Sr. HR Generalist develops and implements effective Human Resource policies, programs and processes in support of production operations and team members needs. Provides services in recruiting/selection, team member complaint investigation/response, performance management, pay administration actions/transfers, job description development and career pathing. Works with management to develop and implement positive culture building programs, employee appreciation/recognition, wellness & safety, workers compensation/return to work actions and proactive member communications. Provides guidance to production management on Human Resource policy, Federal, State and local laws and regulations and corrective actions. Helps to create and implement training for team leader and member development.

Requirements

  • Master’s degree and 2 – 8 years of experience in HR
  • Strong employee relations and conflict resolution skills
  • Able to address difficult situations with tact and diplomacy
  • Possess a valid driver’s license with acceptable driving record
  • Ability to problem solve and multi-task in a fast-paced environment
  • Strong interpersonal skills, including verbal communication, presentation, and relationship building
  • Ability to work with minimal supervision
  • Knowledge of federal and state labor and employment law
  • Ability to lead and manage large scale projects
  • Ability to communicate effectively orally and in writing
  • Skill in Microsoft Office applications and in operating office equipment
  • Ability to maintain confidentiality and provide excellent internal and external client service
  • Experience proactively identifying HR opportunities and working in partnership with managers to execute against an HR strategy

Nice To Haves

  • PHR or SPHR certificatfion preferred

Responsibilities

  • Provides counsel and support to managers/supervisors on issues of company/HR policy application, production operation Human Resource needs and provides HR services to team members.
  • Support operations to resolve employee relations issues. Investigates, counsels and assists in resolving disputes.
  • Practices strong engagement with all team members including accepting diversity of ideas and thoughts, sharing responsibility for success, demonstrating honesty and integrity, helping employees solve problems and showing respect.
  • Conduct ER investigations, analyze organizational health issues, and work in partnership with the HR Manager to develop and execute plans to address problem areas.
  • Provide guidance on employment related issues (such as ADA, FMLA, FLSA, harassment, discrimination, diversity, corrective action and progressive discipline) to operations leadership.
  • Develop and implement programs related to employee and safety; to include policy and process development, training, and auditing.
  • Maintain all employment systems and serve as administrator of HR systems (point of contact).
  • Prepares reports and identifies trends in employee related issues, turnover and performance trends and provides solutions to operations leadership.
  • Facilitate HR processes and operations programs to ensure ethical, fair and consistent approach.
  • Assist with the creation and implementation of effective training and development programs to meet SOP requirements, skill proficiency and development needs.
  • Supports the development and administration of programs, policies and processes to facilitate employee and organizational development.
  • Provide counseling and direction to employees, facilitate communication, and help to resolve conflicts that impact employee engagement.
  • Support recruiting efforts and participate in the planning and execution of activities and events to fill all open positions in the assigned area. Conduct pre-employment screenings and facilitate onboarding when needed.
  • Assist with the organization's performance management process by coaching, educating, and providing feedback to managers/supervisors.
  • Develops proactive communications, employee relations/recognition and appreciation programs.
  • Provides HR support to operations safety programs, initiatives and processes including return to work and coordination of workers compensation programs.
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